The rooms were very spacious and the hotel lobby very nice, warm, and inviting.
Room was bright, clean & not overlooked by neighbours
Breakfast was very poor - cereals were all mixed together even though offered in separate bowls - no choice on how eggs cooked, or how long the boiled eggs on offer were cooked - some days hard, some days soft etc. Breakfast staff miserable, distracted and slow. Hotel is on the hill behind the main street - the hotel's transport offer was limited to before 10.30am but no one told us this either before arrival or on arrival so taxi fares to and from the ski lift every day proved expensive.
servie and rooms
not close to ski fields; inadequate transfers.
Hope, they told us bus service from station. It was hard to carry our bags from station (high slope to the hotel!!!)
The size of our room was excellent.
room size on the small side of things
Service was outstanding. Very helpful/friendly staff.
Nothing to not like.
East transfer fron station. Friendly staff. Pleasant room.
No atmosphere - but out of season and restaurant closed. Porbably very different in season.
Hotel Front Desk staff was very friendly and helpful. Room was clean. Bathroom was updated and roomy.
Felt the room was rather sparse. Room picture on booking.com was somewhat misleading.
With a stay at Tschugge in Zermatt (Zermatt City Centre), you'll be steps from Matterhorn Ski Paradise and 4 minutes by foot from Matterhorn Museum. This 4-star hotel is 29.2 mi (46.9 km) from Saas-Fee Ski Resort and 0.1 mi (0.1 km) from Zermatt-Furi Gondola.
Stay in one of 29 guestrooms featuring LCD televisions. Rooms have private balconies. Bathrooms have bathtubs and hair dryers. Conveniences include safes and separate sitting areas, and you can also request cribs/infant beds (surcharge).
Enjoy recreation amenities such as a sauna or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.
Satisfy your appetite for dinner at Felsenrestaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary hot/cold buffet breakfast is served daily from 7:30 AM to 10 AM.
Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a safe deposit box at the front desk, and an elevator. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
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