Super good - one of the more friendly and cozy hotels I have stayed at
Staff friendliness, facilities, rooms design
Distance from city center, bit cold at nights
The view of Matterhorn from the hotel is worth every penny. This place is not the cheapest in town but in terms of value, it delivers and exceeds our expectation. Spacious room and balcony. The bathroom and the tub were big and classy. The owner pays every attention to details and it's one of those places that we looked forward to coming back after whole day trekking in the the mountain. The place is located away from the busy, tourist town center. You get plenty of privacy and the guests staying there were very discrete. The owner lady was very friendly and the staff was equivalently resourceful. We will certainly return and recommend this place to others.
A fridge in the room will be nice though the staff let us kept our food in their kitchen fridge. That was much appreciated. Uphill walk about 10-20 minutes if you choose not to take the electric taxi; then again you get to see the valley from the mid-level and that was pretty cool.
The hotel is slightly off Zermatt and the first time it seems endless to reach the hotel but eventually it is not very far if you like to walk. You can also rent a bike (but the slope is steep). I chose a room with view on the Matterhorn and it was truly spectacular. The hotel is above the town and you see the roofs at the bottom of the mountain. Beautiful view. On top of that you are far enough from the church to not be bothered by the bell toll early in the morning (unlike the 5 star hotel, just next to the church!!!). The owner is extremely nice and helpful. Breakfast proposes a choice of quality food very enjoyable.
Very comfortable, modern, clean, large rooms and large bathrooms, excellent accommodation, would definitely recommend it.
10 minute uphill walk from station although transport is easily available.
Very friendly and informative staff, great location!
When you stay at Alpenlodge in Zermatt, you'll be near ski lifts, just steps from Matterhorn Ski Paradise and 10 minutes by foot from Zermatt–Sunnegga Funicular. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and multilingual staff. A train station pick-up service is provided at no charge.