Service and staff
No web connection at the rooms
it was a fantastic experience. The staff was extrememly friendly and very helpful. Breakfast and dinner meals were great. They went out of their way to make us feel comfortable and at home. We would highly recommend them.
Friendly, helpful staff and breathtaking view of the Matterhorn
Paying for hotel shuttle to train station.
The Hotel Holiday was clean, smart & modern and had good facilities. The restaurant was recommended by other maitre d' but unfortunately we had booked others beforehand
Breakfast was really good, the room was clean and the location good.
In my room the toilet ran every 5 minutes for 5 solid days. I phoned the reception twice to complain about this, and i also talked to the manager personally who tried to fix it the first time but didn't get it done . He said that he couldn't do anything about it then. I had to keep the door closed as the toilet running woke me numerous times in the otherwise quiet hotel. Also, I would have thought that the frugal Swiss would have more concern about both wasting money and water, as well as the cost to the environment of a toilet running solid for 5 days! Very disappointing.
When you stay at Hotel Holiday in Zermatt, you'll be in the historical district, just steps from Matterhorn Ski Paradise and 5 minutes by foot from Zermatt–Sunnegga Funicular. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A train station pick-up service is available for a surcharge.
- 策馬特火車站 0.5公里
- 策馬特馬特洪峰滑雪勝地 0.6公里
- Matterhorn Museum 0.8公里
- 蘇內加天堂滑雪場 1.4公里
- Gornerschlucht 2公里
- Bosentrift 4.2公里