helpful & frienfly staff, free & fast WiFi access, excellent breaktfeast buffet, quiet location
breakfeast buffet starts only at 07:30, a bit late if you go hiking!
Decent size room with a nice balcony overlooking the Matterhorn. Easy to find from the train station.
Location. It is easy too access to all train stations.
Opening hours of jacuzzi was too short and I couldn't use it,
Great hotel and staff. Most rooms do have a nice view of the Matterhorn, but only from outside on the balcony.
A bit suprised that they did not have lunch/dinner service. Breakfast was good. They did recommend an excellent restaurant across the street.
Hotel is fantastically located for skiing, virtually opposite the cable car up to the ski fields, and place to rent ski equipment, buy ski pass etc The owners couldn't have been more helpful. Breakfast was excellent -- a really nice friendly hotel .
Excellent hotel, friendly staff, clean rooms. Great location near Sunnegga railway and ski bus stop outside. Would highly recommend
we needed a location close to the station (500 metres in fact) and town.The service was excellent wellness faciliies good and breakfast wholesome.
good location, beautiful view on the matterhorn, south balcony, very kind staff, quiet and calm
Hotel ZERMAMA Zermatt is centrally located in Zermatt, a 1-minute walk from Matterhorn Ski Paradise and 13 minutes by foot from Zermatt-Furi Gondola. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A train station pick-up service is available for a surcharge.