優點: The Excelsior Hotel Ernst is a superb hotel which I recommend highly. The ambience, room size, location and the quality of the staff were all wonderful and the free mini-bar was an extra treat.
缺點: The only annoyance was that despite my contract promising free wired and wireless internet access, this apparently only applied to phone and tablet and not to laptops. Wifi for laptops costs €22 per day which is excessive. Last time I stayed they gave me a voucher for the laptop. This time not. Inconsistent - but a small price to stay in a nice hotel.
優點: As a first time visitor, wish I would've got an upgrade and it really would be better if it only Lindner but all hotels offered extended check-out times... especially on a Sunday when breakfast ends at noon.
優點: I loved the location and the cocktail bar. The staff were very friendly and helpful. Some were quite funny. We got a great price for a great hotel, but I'd happily pay more (if I had to) to stay there again.
缺點: I didn't get to use the spa facilities as there was no information in the room as to where it was or what facilities it had. I didn't see any room service info until the last day - a shame as I would definitely have had my breakfast in bed - expensive though at £30 a pop.
They need to include an obvious "cheat sheet" that's visible to see as to services the hotel offers. All they had was a book showing the international locations of other Dorint hotels.
優點: Wonderful attentive staff without being intrusive. Perfect location for sight seeing/shopping. Excellent outdoor informal riverside restaurant - open when the weather is clement. Superb spa. Classy breakfast.
缺點: Nothing to criticise. Regrettably the normal room rate will be beyond the budgets of most people though.