staff was very nice and supportive, the location is very good
Breakfast food was not up to the expectation! Hussein Zebib
Noise fom Kareoke bar
The bedroom was spacious and I really liked the bathroom.
Wifi in the room did not work. Upon departure, the receptionist informed that we could have asked for a cable. We know it for next time!
The Hotel was not bad but as we went to Koln for the Royal Thai Restaurant we were very disapointed with the service. The wrong food was served on two occasions. We were charged for food we did not order nor eat. It was only when we complained to the Manager the price was actually reduced. We were told it was authentic Thai but it was far from it probably the worst Thai meal we have ever had and as my Wife is Thai we eat Thai food in many restaurants over the World. The meal took over two hours and as we only had one night in Koln we had no time to see the Town. I even had to get up at 6.00 in the morning to purchase a rail ticket as the meal took so long the Ticket Office was closed the previous evening.
Th staff were very friendly and helpful and the hotel was very conveniently located. The restaurants and bars near to the hotel were of a good standard and the main shopping area was only seconds away.
I found this hotel to be very expensive for what it was, maybe this was due to the location...
The rooms were clean the staf very helpfull the breakfast was excellent
Poximity to city centre,
It was a fabulous hotel with really friendly helpful staff, especially the receptionist in the morning/daytime. She was lovely
The hot water didn't work while we were there but they were getting a new boiler the day after we left.
Spacious rooms, clean and in the heart of everything. The breakfast was 2nd to none. We will stay here again, and would recommend it to anyone.
There is no air conditioning, but a large floor fan is supplied and works well. The higher floor the room is on, the quieter it will be due to the Karaoke Bar on the first floor. However, the rooms are well insulated from noise.
We wanted non-smoking room, none available, the room smelled terrible from smoke
With a stay at Royal Inn, you'll be centrally located in Cologne, within a 10-minute drive of Cologne Cathedral and Neumarkt. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Planning an event in Cologne? This hotel features 646 square feet (60 square meters) of event facilities.