wonderful location and very nice staff
not enough pillows.
great central location
great location with a spectacular view on the DOM/Cathedral
the electronic roomkey needs getting used to
Location - close to centre of town and main rail station. Inclusion of breakfast.
Hotel has a non smoking policy. Notwithstanding this, I also specifically asked for a non smoking room. However the room I was given smelt heavily of smoke and hadn't been aired out. Reception staff were reluctant to remedy this as apparently there were no other available rooms. Only solution offered was to leave the windows open - not exactly a feasible option with sub zero temperatures outside. Staff reluctance to acknowledge issue and lack of alternative solutions was quite disappointing.
This hotel was a nice surprise, far exceeding my expectations. Fabulous location, very friendly staff, cheap and good breakfast, clean room, quiet. I booked it because it was the only room available, but I will definitely stay here again!
Its excellent city centre location.
The decor in the room was shabby. Paintwork was old and damaged.
over all very good
good service,city info,great location
Very good buffet breakfast
No complains. Very good breakfast included.
With a stay at CityClass Hotel Europa am Dom, you'll be centrally located in Cologne, steps from Museum Ludwig and Cologne Cathedral. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.