Nickel and Dime
The wait staff and cleaners were all extremely friendly. The food was excellent
The vacation planners made every effort to nickel and dime you and to see time shares. The hotel was very noisy.
Wonderful stay....would do a couple things differe
Beautiful property with fantastic amenities. Staff is friendly. Food at the restaurants was pretty good. We used Resort Credits to have a romantic private dinner on the and the chef's dinner, both were excellent. The dive op located on site was pretty good as well.
Service in the rooms was inconsistent. We paid more for Concierge level. It was supposed to come with nightly petit fours, but we only received them on a few of the nights. The coffee maker in the room wasn't working the first morning. We managed to fix it, but then they didn't consistently restock the coffee everyday. So I ended up dressing and walking down to the lobby every morning to get coffee. I didn't like that children were allowed at the swim-up bar. Bars should really be adult-only. Also, we used Resort Credits for diving. They tell you to check in and then go to the desk about using your credits, but if you don't book the diving ahead of time, it gets all booked up
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a health club. This property also features complimentary wirel
科蘇梅爾宮酒店 - 科茲美島的位置在Avenida Rafael E Melgan Km 1-5，距離科蘇梅爾市中心1.1公里。 Palacio Municipal是距離科蘇梅爾宮酒店 - 科茲美島最近的地標。
科蘇梅爾宮酒店 - 科茲美島的入住時間為15:00，退房時間則為12:00。
科蘇梅爾宮酒店 - 科茲美島有提供免費Wi-Fi。
科蘇梅爾宮酒店 - 科茲美島有提供免費停車。
科蘇梅爾宮酒店 - 科茲美島沒有提供免費機場接送服務。
科蘇梅爾宮酒店 - 科茲美島距離科蘇梅爾3.2公里。 科蘇梅爾宮酒店 - 科茲美島距離Cancun/坎康59.9公里。
科蘇梅爾宮酒店 - 科茲美島不可以攜帶寵物入住。
科蘇梅爾宮酒店 - 科茲美島有附設泳池。