The view here is very nice.
The snorkeling was beautiful. It was very easy to get in and out of the water. Breakfast view was a great way to start the day.
The tacos were not up to Mexican standards. The hotel B needs a better cook.. We went into town almost every day because of food.
Everything you need in one spot. Good food, excellent view, good snorkeling,, never too crowded at beach and pool area. Really nice and helpful staff.
Really missed the raft they had in the ocean you could swim to. Sorry there is no longer a ladder on the pier to get out of the ocean, makes it more challenging to get in and out. Room rarely cleaned until 4 in the afternoon. Key card stop working after about a day and you have to run back to reception to fix it. But these are minor complaint. I love Hotel B. This is my third year in a row and I will go back.
Love Hotel B and will be back
Just got back from a week at this hotel. Location was awesome! You can walk to town in 1/2 hour or take a 60 peso taxi. Beautiful setting right on water. Snorkeling right off the property. Staff were very kind and helpful. there were plenty of areas for relaxing. Food was good and reasonably priced.
Five Star Potential
Spectacular ocean front views. Great location, close to down town. Beautiful design. I went in the low season and so the price was great -- $142 a night. Awesome price for this hotel!!! You will be hard pressed to find another hotel with such views at this price. They provide bicycles to ride for free. Great staff.
VERY crappy wi-fi signal. No wi-fi signal in the rooms. Very small food portions and limited selection of food. No refrigerator in room.
Great view, lousy service
The Ocean view Great pool Rooms very clean
Under staffed (as one of them mentioned) Poor breakfast Reception staff makes mistakes and charges you for more than needed.
Hotel B has a nice swim and lounge area, seaside backdrop, ocean access, pleasing aesthetic interiors (though cliche and a bit too hip). The restaurant was decent but nothing to write home about. The kitchen and grounds staff were nice. Hotel B has other services (spa, activities area - paddle boarding, scuba and snorkel) but we didn't try them.
The customer service was terrible. We were appalled at the attitude and approach taken by the concierge and reservations staff -- a perfect example of how poor management can make or break an experience. From the start, the reception staff were very disorganized, unpolished and rude. Each time we entered the lobby we felt like intruders. We had some issues with our reservation, booked online which would have been no big deal if they had been more professional. However they came across as scattered and had we not been paying attention, we would have been charged twice for a room we had already paid for.
Great location, 40 minute walk from the town square, oceanfront for a value price, nice balcony, friendly staff.
King beds in some of the rooms would be nice, as would a refrigerator.
For a quiet relaxing time, it was perfect for us. It has it's own quaint sandy beach on a rocky shoreline which has an abundance of fish and coral for snorkelling!
With a stay at Hotel B Cozumel in Cozumel (Zona Hotelera Norte), you'll be a 2-minute drive from Cozumel Country Club and Golf Course and 12 minutes from Punta Langosta Pier. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.