Needs to focus on comfort a lot more
I liked the location, the room was prepared other than temperature, the view was nice of the local small beach. Its within walking distance to Breakfast and food. You do have an Ocean View which is actually amazing. Late night Check In phone system worked fine.
We had a family of 4, which is pushing it in this condo, and there was only 3 pillows on the main bed and one pillow in the closet for the sleeper. The room was very warm, musty, and took half the night to cool down. We traveled 12 hrs coming in very late and just wanted to crash. Not comfortable at all. In this price point I don't expected recently refurbished or much in decor but I always expect to get a good nights sleep and expect it for my family too. Extra pillows are very inexpensive, as low as 3.00 a piece at Walmart, just replaced in my own second home. I always have two per person as a rule of thumb. This and having the room temp down would have changed my whole review.
Charge more than listed
There are hidden fees that are not listed in the fine print. Staff claimed they were but they were unable to show us. You will pay a lot more than listed in the deal. Rude staff and they never gave us any pool towels. Only had 4 bath towels and two washcloths for four people. Tried to call the front desk and answering machine claims they close at 4 pm and we checked in at 3:30. Not helpful. The Stairs make it tough with luggage and kids. Hard to swim at the rough waters and rocky beach.
The condo was privately owned and had nice amenities such as washer/dryer, paperback books, lots of kitchen tools, and beach umbrella/day packs/coolers. It was ground level with a view of the ocean 30 feet away.
I arrived at 10pm and the name and address of the property at street side is not lighted and it was a challenge to be certain I had the right place. The office closes at 5:30pm so my check in was by phone outside the office, with code directions to unlock a lockbox on the unit door to get the key to the unit. Again, it was night time, and in the dark it was difficult to figure out how to access the correct condo building (there were several in the complex). Adequate signage would have been most helpful. Finally, I had the phone person call security to meet and escort me to the correct parking area and to the unit. He was very helpful. In daylight I would have had no problem but at night, in the dark, that was another story.
Castle Kona Reef is directly located at the seaside and within walking distance to shops and bars in Kona.
Castle Cona Reef is not a hotel but a condominiun. The units have different owners and are equipped and furnished individually. Our unit was equipped badly and not very clean.
We used pool facilities, but spent most of our time travelling around Hawaii Island.
Located directly on the coast, within walking distance of shops and restaurants. Fully equipped appartement, with bedroom, kitchen, living room and balcony overlooking the beach.
Our bedroom was on the landside of the building, next to a staircase and a walkway. Depending on the neighbours this can be loud at night.
"Located in Kailua-Kona, this beachfront condo building is in the historical district and within 1 mi (2 km) of Honl's Beach and Kailua-Kona Wharf. Swing Zone and Magic Sands Beach are also within 3 mi (5 km). "