Nice , helpful staff . Clean and quiet.
Bathroom was a bit tired.
Great value. Convenient location for walking to restaurants and shopping and for exploring the Kona side of the island by car. It's pretty close to the Kona airport. I wouldn't want to spend my entire Big Island vacation on Ali'i Drive, but I would stay there again at the start or end of a trip.
Check in took over 20 minutes due to the inefficient staff. When we finally got to the room there was only one towel there. Room smelled weird and the place and it environs were quite noisy. The place looks really old and could use some basic renovation. The atmosphere is of a cheap motel. In the morning we arrived for breakfast at about 8:20 (breakfast is until 9), and half of it was gone. There was neither coffee nor eggs and vast majority of pastries half the fruits (we saw people eating them and grabbing the last ones). The coffee was filled 15 minutes later, but needless to say we were very disappointed with the breakfast. Luckily, the checkout was much faster.
Hard to beat for the cost
Location, friendly staff, clean
Beds were not great but again, hard to beat for the cost
You get what you pay for
Great location, low cost for our last night in Hawaii. Front desk staff were nice and helpful. Management say a renovation is planned.
Got two doubles instead of king bed we paid for. Arrived late in Kona and had to leave early for flight, so there was no time to change rooms — it was very uncomfortable night for two in tiny bed. Bathroom had awful smell. We're normally easygoing guests with few needs, but this was beyond the pale. Stay here only if you must, or else wait until after renovation (if it happens).
Rooms were dirty Beds were old and uncomfortable Continental breakfast was a joke
Can't beat the price for the location
I was so pleasantly surprised by Uncle Billy's!! The room was a good size with a fridge, safe, 2 big poofy chairs, a desk with chair, a big dark wood dresser and a large flat screen TV. The bed was comfy and had 5 nice pillows on it. Based on a previous review I immediately checked the mattress for bedbugs and there were none. Everything was very clean and fresh smelling and looking. You could tell time and care were put into cleaning the room. The lanai was very nice with sliding doors and a view of the pool and Ali'i drive. The air conditioning worked great, too and having driven through snow to get to the airport to come to Kona we needed a reprieve from the heat those first days :-) Great staff, clean and comfy rooms, fantastic price and perfect location. Give Uncle Billy's a try.
My gripes were few and minor. The bathroom was not beautiful. The toilet was what you'd expect in a public restroom but MUCH MUCH cleaner. The shower was old and mustard yellow BUT it was clean and the water pressure was amazing.
Cheapest in Kona
Staff was friendly, we checked in late so only one receptionist on. Clean enough.
Rooms are older. The beds were very springy, we weren't given enough towels. We had three people in the room but was only given two sets. Had to go to front desk to get more. Second night my husband and I just shared a set.
Run down, should be condemned
Location is good, right on Ali'i drive
Our hotel room was on the ground floor, as soon as you enter the room it smells like mildew and wet carpet. The sink in the bathroom did not drain, there was a broken tile in the shower, there were roaches - both big and small, the lanai doors and the bathroom doors were unable to close or lock properly. Unfortunately this was the ONLY hotel available (for obvious reasons). Uncle Billy's is like a landmark, it's been here forever but it needs a serious renovation - will NEVER stay here again, we'd be better off camping
A great low-cost option.
Friendly staff. Cheapest price. Cool layout and great location. When we checked in, counter staff told us about free parking in the adjacent parking lot (instead of pushing their paid parking), which was a nice touch.
The room was pretty worn down, and has 't been maintained as well as it could have been. Free breakfast was pretty limited.
I liked the location of the hotel it was in a great spot for all the shops and restaurants.
The hotel was very outdated. Very low quality just a very cheap and old building that could be very beautiful if they would spend the money to update it. Also the "breakfast" was literally just toast. For over 100$ a night you could at least feed us in the morning.
Personal was very family.
Room wasn't ready . Checked in about 3:30 was told room is not ready to come back in 1 hour.
"Located in the heart of Kailua-Kona, this hotel is within a 10-minute walk of Mokuaikaua Church and Kailua-Kona Wharf. Swing Zone is 1.1 mi (1.8 km) away. "