Great family getaway
Pools and slides, plus the amazing volcano view!
Rooms were simple - could have been slightly updated. But very comfortable.
Pools, breakfast, tours
View of volcano was beautiful. The thermal springs were relaxing. We had a good time.
Some of the prices were hiked up. They made a mistake with our billing, so pay attention when checking out.
Good, a bit disorganized
Nice place. Good privacy even in shared houses with private verandas. Lots of pools and other stuff to do. Great breakfast. Restaurant doesn't do takeout and pool bar, which does, was very slow, though otherwise ok. And technically they ban food from the outside. So with a small baby going to sleep early, dinner was a problem. Thankfully there are minifridges (no microwaves or coffee pots, though) and no one enforces the ban. Also water slides, while fun, are a bit dangerous - the pools are too shallow for them to be used by adults without bruising an elbow or back
Free shuttle within the facility
Great views, very clean - enjoyed the stay
Great views of the valley and the mountains We could see and hear several different varieties of birds sitting in our balcony Decent breakfast in the morning Helpful staff
$50/night for kids. Most hotels don't have extra charge for kids, the one's that have are $10-$25.. $50 is a bit too much, especially with no information upfront Registration Staff was very helpful, but did not have a lot of information outside of Monteverde. Ordering anything to the room would take a long time to get. Concierge/Travel Desk was under-staffed. One of the person at the desk was rude and not eager to help. Other person was very helpful.
Nice hotel grounds
The hotel property was tropically lush, well maintained and beautiful. They had a butterfly enclosure, a rare red frog enclosure, water, crocodiles and nice paved walkways. Wonderful view of the Arenol volcano. Our room was very large with a big closet and bath. It also had a front and back door with beautiful views for morning coffee. Breakfast buffet was good with a big variety of items and nice patio to enjoy the beautiful scenery.
The beds were extremely hard, I had to lay out all my pillows and sleep on them.
Located in La Fortuna, Hotel Los Lagos Spa & Resort is in a rural location, within a 5-minute drive of Ecotermales Fortuna and Arenal Natura Ecological Park. Featured amenities include a business center, laundry facilities, and a safe deposit box at the front desk. Planning an event in La Fortuna? This hotel has facilities measuring 5382 square feet (500 square meters), including conference space. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.