Hotel's location is excellent. This is the reason why I stayed at this hotel. The breakfast buffet was also quite tasty with good selection of both Japanese and western cuisine.
It was my third time staying at this hotel. This time however, the staff were not friendly at all and the room I stayed was old and smelly. Internet connection was horrible. The signal keeps get disconnected every minute or so. I informed this to one of the staff at the lobby, but the issue was never resolved.
Close to canal city it is a good place to stay to visit hakata by foot.
Lack of choices for breakfast
The hotel is very centrally located to shopping, restaurants and bars as well as the subway line and buses. The staff were friendly enough and the breakfast is good.
I arrived with an early morning flight after flying all night and arrived at the hotel by 10am. I was advised that official check in wasn't until 2pm and I would have to wait until this time. I found this somewhat strange considering most North American hotels will allow you to check in if they have a room ready. Even if they didn't immediately have a room ready, they usually make an effort to get you into a room as soon as one is cleaned and ready. I sat patiently in the lobby for the next two hours and then made another attempt at noon to see if any rooms had been cleaned and were ready to be moved into. The front desk's English was very poor so it was difficult to communicate but they again told me that check in wasn't until 2pm. I tried to reason with them that surely some of the rooms must have been cleaned by this point and but was told again that check in would only take place at 2pm. I was told that if I wanted to check in earlier, I would need to pay 3500 Yen for the "overtime". I couldn't quite understand what overtime would be involved since they had to clean my room regardless -- it was just a case of what order they were going to clean it compared to other rooms. I refused to pay this fee and returned to sit on the sofa in the lobby for another two hours. Finally at 2pm I was permitted to check in. I got up to my room only to discover that it was a smoking room (yes, there is still such a thing!). I called down to the desk and explained that I had been assigned a smoking room but wasn't a smoker (interestingly, the kayak site that I booked the hotel on didn't ask for a smoking preference). I was told that there were no non-smoking rooms available (despite me presumably being the first person to check in today!) and that they would send someone up to get rid of the smoke smell. Unfortunately we know how that goes... they attempted to get the smoke smell out but it didn't make much difference. Even thought I was only there for one night, my clothes and luggage still came away smelling like smoke. Hardly an enjoyable experience for the price paid!
Clean, typical business size room
The room was contemporary and clean. The best thing about this hotel is the location right near a subway station and across the canal from two parks and the symphony hall building, which is a great attraction alone because of its green-covered pyramid that you can climb. In the evening, several yatai food stalls set up down the street. It's a great Japanese summer pastime to stroll the canal and get some yakitori. Great location for that.
It seems slightly overpriced but not extreme.
Hakata Excel Hotel Tokyu的地理位置鄰近福岡熱門的餐廳，步行到中洲川端車站只要幾步路。 距離中洲只要幾步路。
提供了不同種類的設施給Excel Hotel房客使用，包括行政樓層、咖啡吧和免費無線網路等設施。 服務櫃檯每天24小時開放，此外，友善的員工還能夠推薦熱門景點及提供其他旅遊資訊供旅客參考。
Hakata Excel Hotel Tokyu提供舒適的的客房，附私人浴室等便利設施。 各個客房都提供迷你吧、拖鞋和冰箱。
入住Hakata Excel Hotel Tokyu的期間，旅客可以到Keyaki Grill用餐，餐廳供應特色日式料理。
旅客在客房安頓好之後，可以到距離Hakata Excel Hotel Tokyu Fukuoka走一下子就到的天神車站搭乘交通工具探索該地區。 走路也可以到達東長寺和博多區。
東急博多卓越大酒店的位置在博多區的4-6-7 Nakasu，距離福岡市中心1.3公里。 福岡亞洲美術館是距離東急博多卓越大酒店最近的地標。