Comfortable stay, rooms clean and tidy
Restaurant food not the best, steak tough. Very dark in restaurant.
The room was a great size
We called to confirm our reservation and the morning staff changed it to next day arrival. So on arrival it took an extra 15 min to get us sorted out. This was after a 3 hour drive and 8pm at night. Then after they sorted out a room demanded payment before we got the keys.
I particularly liked the 'traditional' feel of the Hotel which was welcoming, very well maintained and extremely spacious. It has a certain 'charm' that one doesn't feel very often - and I stay in various Hotels on a weekly basis.
Our room was really lovely. And all the staff were so helpful with our baby, going out of their way to make her happy!
Our room was opposite one of the function suites, and on our first night there was a function on. It was very loud and carried on til quite late, and the noise kept waking the baby up.
The hotel is good value if you can get a deal, like we did. The staff were helpful and the room although compact, was nice and clean.
Very good service & accommodation. Clean & reassuring.
Easy access good location choice of restaurant bar meals and as a motorcyle traveller in room hairdryer was good.
Restaurant food quality poor
Excellent friendly staff & service,especially the young lady on the bar down stairs on the night of the 16th sept an asset to the hotel.
Limited facilities and felt a little bit unclean
Set in tranquil surroundings and overlooking the English Channel, the Best Western Plus Burlington Hotel was built in the 1890s and still holds its Victorian charm, whilst offering all the mod cons you’d expect of a contemporary hotel. Just a 10 minute walk from Folkestones town centre and 4 miles from the channel tunnel terminal, it’s the ideal base whether you’re visiting for a break or simply passing through.
伯靈頓酒店 - 福克斯通已採取以下的措施：