The friendliness of the staff.
The cleanliness of the room, dust was gathering on the lamps. And the car park to the rear needs some attention, it didn't felt secure to leave my car there!
When you stay at Wards Hotel in Folkestone, you'll be near the beach, within a 10-minute walk of Lower Leas Coastal Park and Leas Cliff Hall. Featured amenities include multilingual staff and luggage storage. Free self parking is available onsite.