負評：Taxis were VERY difficult to obtain, even if I reserved one or requested that the front desk have one ready. I waited for 10-15 minutes for a car, which was a huge inconvenience when trying to get to a conference.
負評：Bed was too firm, but that is normal in Japan. Some reception staff didn't speak English.
負評：Bed was too firm, but that is normal in Japan. Staff could speak better English; only one attendant was fluent and the others were very difficult to communicate with, although they were all exceptionally friendly and accommodating.
三宮車站酒店的位置在中央區的雲井通 8-1-2，距離神戶市中心1.1公里。 南京町是距離三宮車站酒店最近的地標。