Rooms Make yourself at home in one of the 64 guestrooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily. Amenities Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. Business}, Other Amenities Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge at scheduled times. Property Location When you stay at Grand Hôtel de la Basilique in Lourdes, you'll be in the historical district, within a 5-minute walk of Basilica of Our Lady of the Rosary and Porte St-Joseph. This hotel is 0.8 mi (1.4 km) from Basilica of the Immaculate Conception and 0.9 mi (1.4 km) from Massabielle Grotto. Dining You can enjoy a meal at the restaurant serving the guests of Grand Hôtel de la Basilique, or stop in at the snack bar/deli. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee. Renovations The property is closed during January, February, March, December, and November. Mandatory Charges You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. Optional Charges Fee for buffet breakfast: approximately EUR 7 per person Airport shuttle fee: EUR 2 per person (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds This property accepts credit cards, ANCV Chèques-vacances, and cash This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No rollaway/extra beds available No cribs (infant beds) available Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in
