Amenities, eg, gym . Heating in Room
Breakfast amazing Great bed
We paid more for balcony but the noise from the hotels exhaust system was so loud that you couldn’t have the door open let alone sit out and enjoy the balcony. Views were excellent but non stop annoying noise.
Luxurious and perfect location
This is the top hotel in Ljubljana- so elegant and beautiful. Literally couldn’t be better located- easy walk from bus and next to all the top attractions in heart of the city. Excellent staff, so helpful. They go out of their way to accommodate.
Bed too hard, but they put on 3 extra comforters for me and it was great then! Slept perfectly after.
Eight night stay
Breafast and location
Room size and features not worth the money
One night visiting Americans
The staff at the front desk were AMAZING. They were friendly and helpful introducing us to the city, map, and recommending restaurants. The room was beautiful and the pool was great! So glad we stayed here. The breakfast was spectacular! So much to choose from. We loved our stay.
Great hotel near it all!
Location was ideal, within walking distance of the Triple Bridge. We came on a Friday evening and walked down to the Bridge. Awesome! Saturday there was a fair going on with lots of stuff to do. Hotel staff was gracious, helpful, polite, room was large and very clean, and comfortable. No complaints.
Very nice, but no pool!
We LOVED the breakfast and location and view off of balcony.
Our booking with "getaroom" didn't come through in time, and the staff seemed a bit unsure about the whole time, and we had to call getaroom and get it settled, rather than them. Also, the pool was broken.
The reception staff really go out of their way to make sure your stay is enjoyable. Their professionalism and, not least, their fluency in 4 or 5 languages was truly impressive. They were genuinely concerned that everything in the room was ok, super-efficient at organising transport and recommending restaurants etc.(Any traveller within 100 miles of Ljubljana should visit the Sokol retaurant)
Nothing to fault
Superb location and loved the belle epoch character of the hotel - would definitely recommend! Staff was very friendly and helpful.
Very nice and friendly staff,excellent location.
We stayed at your hotel for 4 nights. The staff couldn't have been more friendly and accomidating! One of the bellmen even went out down the street to get a slice of pizza for us late at night when we came in after the resturants were closed! Everyone went out of their way to be helpful! It was an outstanding experience!
I wish that a conversion plug from US to EU was available in suite for us to use.
Fantatic location. At the heart of the best part of city. Great, clean rooms. One of the best breakfast buffets of any hotel I've been to. Would not stay anywhere else if I was looking for a hotel.
A receptionist at the best was a bit surely on arrival, the same receptionist the next day was incredibly helpful. Helped what would have left a slight bitter taste in the mouth about my stay.
Lovely staff, great facilities, no hidden charges. Lovely resteraunts (plural!). Unbelievable location, 5-10 minutes walk from just about everything, 60 seconds from the main area, Preseren Square, and 1 minute from the best resteraunts. Loved it.
If there has to be something, I guess that we got a room at the back, so the view was more hotel rooms. Also, the Franciscan church rings the time throughout the night, could disturb light sleepers.
The friendliness of the staff !!!!
They should work on the quality of their Espresso coffee
Hotel is in an excellent location, and the rooms were comfortable and of a good standard. The buffet breakfast was great.
Friendly and helpful staff. Free internet access in the room. Excellent room (mine overlooked the castle). Shuttle service from the airport
No - everything is excellent, but I did ask for confirmation of the shuttle service when I booked the room. I didn't receive a confirmation, but they were waiting for me at the airport anyway, so noo problem!
location, huge rooms, nice building, friendly staff, good breakfast, swimming pool, two PCs with free Internet 24h
new parts of buildings need some maintenance, remodelation of old parts not always stylish
Located on the door step of the Old Town and less than 30 minutes from the international airport, Grand hotel Union has got citys top location for business & leisure travellers. It is also the address of royal visits, presidential delegations, and major Ljubljanas events and has more than 100 years long tradition of friendly and professional service.All rooms (25-35m2) and suites (45-140m2) are air-conditioned and have bathroom with bathtub or shower, large LCD screen, phone, mini bar, safe, trouser press, hairdryer and free of charge internet access. The hotel provides 20 multi-functional conference rooms with capacity up to 800 participants, a top-floor indoor swimming pool, a sauna and fitness area. Culinary delights are served in the restaurant Atelje or in the quiet shady garden in the summer. The hotel also has a cosy lobby bar and a popular coffee place - Grand Caf, a newspaper and souvenir shop, a fashion boutique, a jeweller and a hairdresser.