Wonderful location. Cheerful staff. Clean & charming fresh ample breakfast!
Although breakfast was not included we had it our second day and it was really good, well worth it. Also liked that it was close to the train station.We were in the room with a balcony which was really lovely.
Location is perfect, just inside the town walls, near the Cathedral and a short walk from the train station. Very helpful staff.
Great location and friendly staff. Breakfast was lovely and the food local.
The staff was wonderful, helping us with everything from wi fi connection, to the shortest route to the train station and even som excellent recommendations for area restaurants. The breakfast was also very nice. The location is excellent for those arriving by train.
The location inside the city wall was easy to access and the small hotel was charming.
breakfast was quite nice, it is a quaint little hotel in a street not very easy to find, but once you are there, it is good for explaring the city. the hotel is clean and pleasant. there is no lift though so you have to lug your luggage up the narrow stairs.the staff is temperamental ranging from friendly to quite curt. rooms are cramped but the bathroom is decent for european standards.
we booked a double room and the lady at the reception palmed off another room on us saying that we were not allowed by law to have four people in the room ( we were a family of four including a 23 month old and a 4 year old) we tried to reason with her to charge us for an extra person because our children wouldn't have slept in another room. she suggested instead that my husband should sleep with one child in one room and me with the second one in the other room. i think that she was just trying to pull a fast one on us.
The Hotel is small and charming in a good location and the breakfast was good.
The daily room cleaning was not good. Bed cover looked like it needed a wash, but bed linen was clean. Small things really but attention to detail would make this hotel a little gem
The folks at the hotel were very welcoming and friendly. They were helpful in providing information and arranging taxis. Our room had a balcony with a lovely canopy of flowers. Breakfast was great.
Great flatscreen TV and airconditioning. Wonderful wireless service at no extra charge. Great breakfast. Friendly service. Look forward to returning next year.
No elevator but this is common for Italy.
Friendly and very helpful staff. Nice, small hotel with personal service and very good location. Highly recommended! I will certainly stay there again if I go to Lucca.
would rate it higher if I could
With a stay at Albergo San Martino, you'll be centrally located in Lucca, steps from Walls of Lucca and Cathedral of St Martin. Featured amenities include a computer station, complimentary newspapers in the lobby, and multilingual staff. Self parking (subject to charges) is available onsite.