I called Before my check in time and they told me my room was ready and I get before the check in time, which it was nice because I was so tired and I need to rest. Also, the day I have to check out they keep my luggage for the rest of the day without charge, that was awesome!! The front desk was very nice, thank you, definitely recommended
Breakfast was great, varied and fresh. For the price, it's an excellent stay if all you're looking for is staying the night and going to Manhattan all day long. The subway station is a block away and, while the neighborhood might be somewhat sketchy, we never had any issues coming back late at night. The staff was great, specially Stephanie, and the rooms were clean and beds were comfy.
The only "bad" thing I'd say about the place is that if you're driving in, it will cost you $25 dollars a day to keep your car parked there, but that's a cheap alternative to parking in NYC.
Great location and friendly staff
The room was very small, request where not granted even after being promised and breakfast was too early.
Parking too expensive
I found the rooms clean with comfortable beds, and furniture attractive and in good condition. I found the rooms were quiet. I was concerned noise would be an issue since I was adjacent to the exit door and across from the breakfast room. I did hear the door close and open but the sound was fairly unintrusive.
Some confusion re: the room cost. This might have been a KAYAK issue, but it was fairly easily remedied, and the person at the desk was apologetic and professional. Parking could have been difficult (I was VERY lucky to get a spot right outside the front door), but that is to be expected in NYC. If I hadn't gotten the spot, I would have been charged an extra $25 (per day? per stay?), a fee I was unprepared for.
close to metro station. Nice breakfeast. Nice staff on restaurant and room maid.
don't take private taxi from hotel. US$40 flat to go JFK. Front desk said yellow cab will cost more than 50!!! Not good information, despite driver was friendly.
Good connection to Manhattan and cheap.
Elevators came or not. Loud people on the floor.
Good location, next to subway station and direct 5min. link to centre. Staff is ok, breakfast is minimal but fine. Hotel quality overall is good.
Don't buy food in nearby Indian restaurant after partying. Is to spicy food.
The hotel is close to metro,only 2 mins walk and another 5min to Manhattan.
95% people lives around the Hotel are black, feel somehow unsafe.
Very close from Manhattan. If your room in upper level you can see downtown
Generally it was a comfortable at the hotel. It was very easy to reach to downtown, by kust walking a few minutes to metro station and withing a couple of stop we were at downtown. Bed was comfortable, room was clean. Breakfast was not so good but satisfactory.
We left our luggages to hotel's storage for a couple of hours in the day we checked out since we can't use the room for that purpose but we had to pay 1 $ per luggage which is unusual in many hotels.
Hotel was very nice in general. Staff very friendly, hotel room clean. Atmosphere was relaxing, it felt good going back after a busy full on day in the city.
Breakfast was not so good. Limited options and service could have been better., i.e.making sure area tidy at all times.
dinning room should be bigger
Very clean, friendly staff and good price
I liked the quit city and the people
I like everything in this place.
they just charged so many random taxes/charges that we didnt like but other than that it was pricey but not a bad place to stay in.
Choose this fine hotel in Long Island City, New York hotel offering convenient access to a variety of nearby Manhattan attractions. Welcome to the Best Western Plus® Plaza Hotel, where guests will find friendly customer service and superior accommodations at an affordable price. Located just five minutes from Manhattan and New York, this Long Island City hotel features well-appointed guest rooms with cable satellite television and free wireless high-speed Internet access. Guests staying at this 100% non-smoking hotel will enjoy a variety of amenities including a complimentary full breakfast, and a 24-hour fitness center. The Best Western® Plaza Hotel offers convenient access to a variety of nearby Manhattan attractions including the United Nations Building, the Museum of Modern Art and the Broadway Theater District. Guests staying at this New York hotel will also enjoy visiting Times Square, the Rockefeller Center, Central Park and Madison Square Garden. The Best Western® Plaza Hotel is also close to several subway lines as well as La Guardia Airport, only five miles away. The friendly staff at the Best Western Plus® Plaza Hotel is ready to ensure a memorable stay in Long Island City. Make a reservation today and save! Enjoy your stay.