The staff was very helpful and delightful. The bed was not very comfortable but the location was great, the sheets looked very used and the blanket looked very used as well. Overall for the money it was a good value and the location was good as I was traveling via Bus. Thank you for the great staff.
Rooms are ok, staff is kind. The hotel is not too far from the center and museums by foot. Metro (San Mames), tram and buses (termibus) stations are very close.
Rooms are a little bit noisy (walls are thin). Vaccum cleaner was heard at 9 am during the weekend. Internet connexion is a little bit slow when it works (wifi has not always worked). Staff cannot speak English but try to communicate in other ways.
good location, close to metro and bus station (termibus)
very thin walls
Good location, friendly staff
Shampoo was not brought every day
Quiet and clean room. Clean and comfortable bathroom. Good position near to the airport bus stop, metro and the tramway to the Guggeneim museum.
Just the very poor intenet wi-fi connection.
extremely convenient for transportation
San Mamés by Pillow is centrally located in Bilbao, a 4-minute walk from San Mames Stadium and 14 minutes by foot from Bilbao Fine Arts Museum. Featured amenities include a computer station, luggage storage, and a safe deposit box at the front desk.