Food was exelent. I had dinner only.
Check in! Took me almost 3 hours just to chack in! Chack out takes around 25 minutes.Stuff speaks portoges only, and this hotel is next to international airport.
The transfer bus from the airport was quick and convenient, reception efficient and spoke good English, the room spacious, comfortable and very clean, with a modernised, immaculate bathroom. The hotel is at the end of the runway, but we never heard a plane all night. And it was very good value for money, amongst the cheapest hotels we could find.
Everything was fine, just what we wanted.
It is convenient and economic for the travellers that only transit in Sao Paulo. It is jus a lilltel far from Guarulhos downtown and Sao Paulo city.
Not too much choice for the diet in the hotel .
close to airport
We were not given a double bed at first even after specifically requesting one. Also, the wi-fi did not work in the rooms which was annoying.
the hotel was nice and clean; breakfast was very good
We had to wait 20 minutes because the room was'nt ready. Additionaly even thought we booked a duble room with twin beds, they gave us a queen size bed
One person at the front-desk spoke English and was really helpful. Hotel provides a free shuttle to the airport.
Short-staffed when people check-in (when the free shuttle brings people from the airport it is a mad dash to get in the line, but then everyone just crowds around and check-in becomes quite disorderly!) It would help to have more bilingual staff at the front desk.
Only one of three computers was working, some programs were not installed /e.g. Acrobat Flash Player, ICQ/ and the staff was not able to install them.
Very good service & food
Internet for free
Room and services
Find all the modern comforts and conveniences you need for a relaxing stay at our Hampton Inn by Hilton Guarulhos Airport hotel. Less than 4 km. from Guarulhos International Airport, our free shuttle will have you here and settled in no time. The city’s best retail therapy is just minutes away at International Shopping Guarulhos and Shopping Maia as well as the diverse collection of museums and restaurants in downtown Sao Paulo. A popular choice among business travelers, along with our convenient location, our Guarulhos hotel features a 300 sq. m. convention center, perfect for your next meeting or special event. Prepare your presentation in our 24-hours business center equipped with free WiFi and printing services. Each air-conditioned guest room offers a fresh and modern space with mini-bar, 32-inch HDTV, tea/coffee making facilities, and a work desk with ergonomic chair. Enjoy a great night’s sleep on the comfy bed, and stay connected with free WiFi and plenty of device-charging spots. Start each day with our included hot breakfast and help yourself to free coffee and tea in the lobby 24-hours a day. Our onsite restaurant also offers lunch and dinner and our 24-hour fitness center is fully equipped for a complete workout.