Value stay hotel
The hotel is 4 stars hotel for 3 stars price. I book through Kayak to get a great deal. Free shuttle bus from and to airport for 10 minutes drive is a plus for business stop over. The staffs are very friendly the facility is great .
The draw back is the towels looks clean but very old. The restaurant is not open for lunch and dinner, it is very inconvenient for business traveller like me.
Everything but location
The waking up service was not working- You have to fix it
Price is competitive.
Breakfast is normal, do not to try under peak season.
Airport transfer & price
Due to the fact that I only booked the hotel to catch a flight the next day in the early morinng, I liked the fact that I was in the heart of Guarulhos, but only 15 car minutes away from the airport.
Cleanliness is at high standard, breakfast is really excellent and you can relax in the sauna and jacuzzi provided.
When I asked the kitchen to bring two glasses and two set of plates they charged for that, what I think should be a free service for this type of hotel. One morning, in the breakfast room, they didn't have plates for anybody, and we waited quite a few minutes until a waiter came with them.
the efficacity and kindness of all the staff/ service to and from airport is very good and convenient
the air conditionning being too cold in the room and making too much noise. There should be a switch on/off rather than having to turn off the electricity altogether/ I was not told I should sign in for the morning shuttle to go to the airport and there was no space. The hotel had to call a private taxi for me and another 2 travellers in the same situation
Most the hotel staff and the location.
There is no talls available at the pool area.
The staff was really nice and helpful.
You are not informed on where and when the hotel is going to pick you up at the airport. It can be annoying after 14h of flight to wait not knowing if you are at the right place, waiting outside the airport as you don t want to miss, eventually, the next shuttle to the hotel.
Helpful staff and quick service. cleanliness, comfortable bed, ample size room
emergency light came on during blackout and could not be turned off.
The hotel staff did not have the reservation, but they manager to give me the same rate. The hotel never answer a email that I send them directly 4 days preivous to my arrival
A stay at Slaviero Essential Guarulhos Aeroporto places you in the heart of Guarulhos, within a 15-minute walk of Poli Shopping Mall and Getulio Vargas Square. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.