I like the lobby but that is not useful to a guest
The shower was very dirty I ask to change room, it seem they don’t care about the cleanliness. They changed me room but the put me in the 3rd floor where is near to meeting rooms and the entrance and exit of the waiters, very noisy. Very bad for a Radisson it seem they don’t keep a stardard. The staff was nice. The space in the room is good but should be clean. The beds no to much comfortable.
I made reservation through Kajak. When I got there they did not have it in the system. Fortunately I had the reservation in my iPhone. She kept telling me they did not have a reservation for me. When I asked if they had a room available she kept on answering they did not have a reservation. I had to be very assertive and told her to call her superior for if they had a room they should accommodate me and figure things out later with the booking information I gave them in plain email confirming. Now it is a good thing Spanish is my native language and I pursued this politely but forcefully. She did not want to give me a room when they had plenty available. Finally, she called her supervisor after setting me aside for a while and not attempting to solve the problem. I had valid passport, credit card and reservation in hand. When she finally called her boss, she told her to take care of me right away. Why the attitude and stubborness I do not know.
Radisson Hotel Group is implementing the Radisson Hotels Safety Protocol, a new program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world’s leading Health and Safety inspection company. The Radisson Hotels Safety protocol is an extension to the brand commitment which includes 20 Steps and an additional 10-Step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, and protective screens, enhanced and recorded cleaning and disinfection frequency, social distancing in all areas of its hotels, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotels.com/safe All suite, full service Hotel located in the Zona Viva entertainment and nightlife area, near the American Embassy and only 5 minutes from the airport. High Speed wireless internet is available in the comfort of your room- high speed internet in our executive desks located on each floor -24 hrs, and in our Business Center, charges apply. Mobile phones available for a fee with free incoming calls. New services include DVD players in each suite, movie rental and car rental with chauffeur, charges may apply. Enjoy our oriental cuisine and national and international cocktails at the new Sushi and Bar, located in the lobby or a variety of international or local dishes at our El Huerto Restaurant on the second floor. Family floor -special suites for parents traveling with children, and Ladys floor available. 2017 TripAdvisor Certificate of Excellence winner.
Radisson Hotel Group
瓜地馬拉市麗笙套房酒店 - 瓜地馬拉市取消政策現已延長至所有於2020年6月30日前入住的預訂。更多資訊請瀏覽麗笙酒店集團新型冠狀病毒（COVID-19）通告。
瓜地馬拉市麗笙套房酒店 - 瓜地馬拉市的位置在1a Avenida 12-46 Zona 10，距離瓜地馬拉市中心3.9公里。 El Obelisco是距離瓜地馬拉市麗笙套房酒店 - 瓜地馬拉市最近的地標。
瓜地馬拉市麗笙套房酒店 - 瓜地馬拉市的入住時間為15:00，退房時間則為12:00。
瓜地馬拉市麗笙套房酒店 - 瓜地馬拉市有提供免費Wi-Fi。
瓜地馬拉市麗笙套房酒店 - 瓜地馬拉市有提供免費停車。
瓜地馬拉市麗笙套房酒店 - 瓜地馬拉市有提供免費機場接送服務。
瓜地馬拉市麗笙套房酒店 - 瓜地馬拉市距離瓜地馬拉 拉奧羅拉國際機場2.3公里。
瓜地馬拉市麗笙套房酒店 - 瓜地馬拉市沒有附設泳池。
瓜地馬拉市麗笙套房酒店 - 瓜地馬拉市已採取以下的措施：