Easy check-in, the room was clean and comfortable beds.
I will like to see a wider selection of food in the breakfast buffet.
Comfort and satisfied
Staff was excellent and very helpful. Rooms were very comfortable and kept clean. All appliances were working.
Remodeling going and construction was being noisy in the morning. Other than that it was a great experience.
A little disappointed.
Very clean and quiet. Shuttle to airport leaves early and is very convienant.
Hotel was under renovations. No snack shop. No vending machines. Swimming pool was closed. Unless you wanted to eat in the hotel restaurant everything you needed you have to leave the hotel. Leaving is ok in the daytime but most suggested that after dark it's safer to stay inside the hotel. If you go out don't have anything in your hands. ie phone, camera, purse. We were very disappointed that when we checked in as a couple we were given a room with two dbl beds instead of a room with one bed. Room was cramped and since we spent so much time in our room it would have been nice to sit and watch tv and not always have to sit on the bed. View from window was a nasty look at what must be the maintance area with hot water heaters. The hotel didn't seem anywhere near full so we were disappointed with our room with no view and two beds when I'm pretty sure nicer rooms were available.
Hotel is a remodeling war zone
The staff was very courteous and polite.
The hotel is going through a major remodeling which is not communicated. There is literally construction noise from 7am to 7PM. Additionally, there seems to be a problem with the showers where it goes from hot water to boiling hot water.
Located in the financial and business district, the new Hilton Garden Inn Guatemala City hotel offers a convenient base for corporate and leisure travelers. Enjoy complimentary shuttle service to and from La Aurora International Airport, just 4 kilometers away, and walk to popular restaurants, bars and shopping centers downtown. Several museums, the Domo Polideportivo arena and La Aurora Zoo are a short drive away. Gated, covered parking is available at our hotel in downtown Guatemala City. Visit our Garden Grill restaurant for breakfast, a themed lunch buffet and dinner a la carte. Evening room service is also available. De-stress after a long day in the complimentary fitness center. Our Guatemala City meeting rooms are perfect for your next conference or training session – ask about our A/V equipment rental. Invite up to 250 guests to a wedding ceremony in our beautiful outdoor gardens and a catered reception in the ballroom.
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