Great location, close to all the main attractions & shopping area!!
We reserved a non smoking room, but the room smelt terribly of cigarette smoke, not very nice if you are a non smoker!! When I asked the attendant if this was a non smoking room she replied yes, proceeded into the room & said she could not smell anything, but also stated she was a smoker!! She gave us air freshener instead of offering for our room to be changed!! Great help she was!! Not!!!!!!
The man at the desk was completely rude. The pillows on our bed were covered in dirt and hair, and the dust covering all the furniture was so thick it looked like it had never been cleaned. But I still can't believe how unbelievably rude the man was at the desk. We were two very sweet girls and had never been treated like that in our lives. Unbelievable!!
The location is very good and the breakfast is reasonably priced. The bar staff are friendly.
The room was too small for a family room and the beds are hard and uncomfortable. The bathroom was too small for a family room would be more suited to singles or couples.
Rooms are spacious, neat and clean. Location is great- only two minutes away from the Chapel Bridge and only walking distance to Lion Monument.
No Minibar or refrigerator in the room; no Kettle for hot water. After six in the evening all shops and eateries are closed- grab something for the dinner early before that; else go to the Luzern main railway station which is 8-10 minutes away by bus.
Location is very good
Spider web on walls
The charge for left luggage and the cost of breakfast particularly for children was exhorbitant
Small Room for Family & beds for childeren is too small'
I did not like the price
quietroom with a ceiling fan
The location is relatively close to the old town and within walking distance of the train station
With a stay at BASLERTOR Summer Pool Hotel in Lucerne, you'll be a 5-minute walk from Chapel Bridge and 9 minutes by foot from KKL Lucerne. Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.