The spa facilities at this hotel are excellent. The indoor pool is huge. Bansko in summer is very quiet but you can visit the Pirin National Park for superb scenery and walks. Front desk staff very helpful. Overall very good value for money.
The food is okay but a little greasy. Some staff could do with smiling a little more - they are in a service industry.
Excellent facilities, quite a good location.
Evening meals were pretty poor and repetative.
Outside swimming pool. Big room.
Lift door closes too quickly.
Pool, spa, weather, friendliness of staff
More variety on half board menu
With a stay at Platinum Hotel & Casino, Bansko in Bansko, you'll be in a national park, within a 15-minute drive of Bansko Ski Resort and Dobrinishte Ski Resort. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.