Knowledgeable staff making good recommendations. Cleanliness.Provision of umbrellas--it rained heavily
Breakfast room needs textiles--- a rug on floor / curtaining to stop the hard sound echoes due to too many hard surfaces in an enclosed room.
central location, atmosphere, friendliness, good breakfast
bit noisy - windows did not seem to cut out the noise - but added to the atmosphere. car parking expensive - space outside the hotel very difficult to access, it would be better to go straight to the car park!
The location was great. The hotel is easy access to city center and seaside. The staffs were very cooperative especially who names Michaeil was very helpful. Thank you.
Everything but not the location.
The location and that you cannot find the hotel we search 2 hours to find the hotel we asked a lot of people and we use GPS at all.
Staff were really good: helpful and friendly. The location is excellant - right in the old port area.
We liked that it was close to the port where we were embarking on a cruise(as well as the airport)--also, that we could walk to the aquarium.There were several restaurants within walking distance. The room was small and narrow but clean.
They would not use our Visa credit card although it was the card we used to reserve the room. Luckily, we had a different card that worked. We were told the taxi ride from airport to hotel would be about 10-15 euro but we were charged 42!! So, get a price below 20 before getting into a cab!
Breakfast not excellent
By far the best hotel I stayed in during my trip in the Riviera. Excellent Air Conditioning.
in the center of the city
Nice room and good bathroom, friendly staff. Central location in old city.
There some problems with the free WIFI but the staff has done their best to solve it. Neighbourhood can be a bit disquiet at night.
Special Protection, our commitment to ensuring a safe stay with strict cleaning and sanitization protocols. Technologies to support the interaction with the staff to promote social distancing. Healthcare insurance throughout the stay in partnership with AXA Partners. The Best Western Hotel Porto Antico a brand new 3 Star designed hotel is located in a historical building in the heart of renaissance Genoa in front of the touristic harbor. Enjoy strolling in the magnificent old town, one of Italy's social and ethnical melting pots, live in the urban cultural area of Porto Antico or relax in the conditioned, soundproof and comfortable guest rooms. Parking is available. Wi-Fi is free and a 26-inch LCD TV is in each room. Enjoy your stay.
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