The morning staff tried to help but was quite powerless without management there.
This hotel is a smoking hotel. The rooms have cigarette burns in the mattresses and sheets. We asked to be moved to a different room, and were told all the rooms were the same. In fact, the evening staff said all the rooms are non-smoking, and yet there were five ashtrays and air fresheners in each room. The decor is super outdated, rooms small and quite disgusting. This could be the worst hotel I ever stayed at in my life, we woke up and 7 am and left as soon as possible. I am not being dramatic or had some issues with management - I am hoping fellow travelers never have to experience this small horrid place in the worlds most beautiful country. Avoid at all costs!
was very noisy
With a stay at Hotel Galles in Genoa (Prè), you'll be within a 5-minute drive of Aquarium of Genoa and Genoa Port Center. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.