Excellent hotel. Staff very friendly & helpful. Bed very comfortable. Hotel is very well maintained. Great hot breakfast. Location is not in town but is located near very large shopping area and close drive to the canal connection Lakes Erie & Ontario. Niagara-on-the-Lake is also a short drive thru beautiful wine & farm country. Niagara Falls is about 20-30 minutes. Border crossing was quite easy but you need a passport. Niagara-on-the-Lake is a terrific alternative to the busy locations directly by the Falls. The drive along the river is a must. The town is beautiful.
Lobby, staff was very nice, plenty of hot water.
The beds are too firm; the food is pretty bad, especially the hot food; our friends room was not cleaned; and we had ants in our bathroom.
We found the hear very hard to regulate , otherwise it was great. Our Street Pilot was very confused due to new construction and so the hotel was not where the Street Pilot thought it was.
Booked through an American sight unknowingly. Didn
Room was nice and clean.
The TV wasn't viewable from whirlpool. Didn't not include breakfast. Almost 300.00 per night and no breakfast?
Room were comfortable and clean. Front desk staff gave us very good recommendations for meals outside of the hotel restaurant. The location was convenient for Niagara-on-the-Lake wineries.
No staff in pool area to address unruly guests.
A great place that was clean but a good 15 minute drive to the center of town.
Even though the hotel was busy with events, the room was very quiet. The room was very spacious and spotless.
Friendly staff, clean and bright hotel, ease of check-in and check-out. Good parking facilities, ease of getting to attractions in area without having to pay high prices. Great breakfast as well.
Nothing - I thoroughly enjoyed my stay!
The hotel staff was very helpful in giving us directions and making restaurant recommendations. The pool was very clean and so was the bathroom.
The matress on the bed sagged and was not very comfortable and the carpet in the room looked stained.
The bed was really comfortable and soft, the cookies at the check in were delicious. An overall wonderful experience.
Nothing, everything was great!
The very poor Internet in room service
Residing on 6 acres of preserved elegance in the heart of the Niagara, Canada wine region is the Hilton Garden Inn Niagara-on-the-Lake hotel, just minutes away from The Shaw Festival Theatre, The Butterfly Conservatory, Fallsview Casino, Marineland and many more world-class destinations. The Hilton Garden Inn Niagara-on-the-Lake hotel is just a 15 minute drive along the scenic Niagara River to the majestic Niagara Falls. This Hilton Garden Inn hotel in Canada is also centrally located for golf courses, boutique shopping and a plentiful selection of restaurants. All of this makes the Hilton Garden Inn Niagara-on-the-Lake, Canada hotel, a destination for all seasons. The Hilton Garden Inn Niagara-on-the-Lake hotel has 118 well-appointed and spacious guestrooms, including 11 whirlpool suites. To please both our busy executives and leisure travelers to Canada, our amenities include complimentary high-speed internet access with wireless capabilities, in-room hospitality centers with a microwave, small refrigerator and coffeemaker, 2 dual-line telephones with data ports, large work desks, in-room pay-per-view movies, 24-hour business center, heated indoor swimming pool, whirlpool and fitness center. With our full-service Great North American Grill Restaurant and Pavilion Lounge, we are able to offer breakfast, lunch and dinner on a daily basis. The Hilton Garden Inn Niagara-on-the-Lake, Canada hotel serves freshly prepared meals to your liking. We also have the Pavilion Pantry which is open 24 hours to provide our guests with an array of snacks and microwaveable meals for after-hours. Come enjoy a taste of Canada and exceptional service at the Hilton Garden Inn Niagara-on-the-Lake. *****Everything. Right Where You Need It.*****
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