Hotel staffs didn't serve me good services. And the payment procedure by credit card is sophisticated.
Its location is excellent for our needs and leisure. Room is spacious. Staffs are friendly and accommodating.
Guard could not speak nor understand English but anyway front desk officers could.
The staff were friendly and accomodating when we checked in very late at about 11.30pm. My mother was in wheel chair and they provided the room with the same level for breakfast. Breakfast is a simple but decent affair. However on the 2nd day, my parents received the a letter telling them that there may be blackout in their room as they are currently doing some renovation work and they offer another room at one level down and at the same time upgraded the room for them. Overall, decent hotel for a city break.
the room is big, comfort, location not so far to downtown
The room is spacious, clean and comfortable.
The breakfast is very minimum on hotel standard, no much choice of food. We should be informed about the breakfast standard of the hotel at the time of booking, so we can decide properly whether or not to book the room with breakfast included.
When you stay at Emperor Hotel in Macau, you'll be in a shopping district, within a 5-minute drive of Macau Ferry Terminal and A-Ma Temple. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
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