優點： Crew was very courteous, food was an unexpected treat!
缺點： Seats were old
優點： Surprised to get a nice meal even if flight is short and good service from the crew. Flight is uneventful and smooth
缺點： The 4.5 hr delay did not help. Plus the hard landing by the captain. EVA air much better but they were on strike. I think the plane was full
優點： Quick boarding and direct to Macau. Didn’t need to fly to HK.
缺點： A little more leg room and a better sandwich please.
優點： Aircraft was ok
缺點： Delay and waiting period without having any updates from anyone of the airline members.
優點： Crews are very nice and helpful
缺點： Aircraft is too old
優點： Crews are so nice
缺點： Aircraft facilities too old and outdated, should be improve
Great flight to From Rome
優點： The price was a steal and able to have the 3 seats for 2 of us. Enjoyed the trip and flight.
缺點： Flight attendant seemed put out if you asked for more than 1 drink.
優點： Not a thing
缺點： Your airline did not consider we were travelling with an infant, just provided us with any sitting arrangement. Extremely disgraceful. First and last time travelling on your airline.
優點： Flying out of Macau is more convenient than HK
缺點： The check in line was very slow today in Seoul
優點： Flight times
缺點： Movie choice , no onboard TV
優點： we did not fly as we missed the flight due to freeway accident delayed 1.5 hours
缺點： airline told to come back next day and would have to pay another change fee for each leg of the flight totaling $1,000 USD. Opted for another airline to leave same day for same price and spare the cost of another hotel night's stay and taxi charges. airline agents really did not care.
缺點： Delay time was too much!
缺點： Delay time was too much
優點： The food was good, ang the flying process was very pleasing.
Decent flight for a short trip
優點： Quick boarding, pleasant flight attendants, short flight
缺點： Rickety plane, busing us to the terminal after landing
Captain did a great job! Food was OK. No English m
優點： Captain did a great job! It was raining and thunder storm, but the captain can control the plane and landed safely.
缺點： There was no personal screen, so i tried the music. But they didn't have any English music channel, only Chinese and Japanese music.