搜尋漢莎航空便宜航班

缺點： The entertainment system broke down completely on the whole plane and the crew was sort of grumpy.

優點： We got two drinks, I had an empty seat next to me which made things more comfortable

缺點： Add an entertainment system, better food, there shouldn’t be a long wait to get a drink after your meal and maybe serve water with the meal. There wasn’t too many shops in the airport

缺點： On the way out Lufthansa charged us a total of £129 to take our bags with us (all under 23KG). On the way back with the same 3 identical bags Lufthansa charged us $399.47 (£306.92), again all under 23KG. How can it be fair to charge passengers 2.4 times more to return home with their bags?

優點： Captain explained situation in person

缺點： Plane was 90 minutes. Airport was overcrowded and dirty. Issues were due to airport and air traffic control

缺點： The plane was delayed

缺點： Punctuality

優點： Fair

缺點： Cancel flight detail was mess. Make my whole journey delay.

優點： Boarding was great. There is priority boarding available for those booked on connecting long haul premium economy flights.

缺點： The seat was very uncomfortable. For a 2 hour flight, it was okay. Any longer would have been difficult.

優點： The notifications for the change of gates by Lufthansa.

缺點： Dairy free option for snack. Larger stock of drinks (Ran out of Beer). Made sure the luggage is loaded on to the plane! Communication to inform passengers that no luggage had made it to Birmingham as people were waiting around for hours!

缺點： I was trying to extend my ticket but no one was answering my call last 2 days so I misssed my flight no refund nothing

優點： 機組服務員貼心服務，另外座位均舒適

缺點： 娛樂設備不足

優點： Nothing to say anything flight has been cancelled two time. My all commitment collapsed. Finally took train. Very worst service.

缺點： Flight shouldn't cancel at any cause even one passenger booked air ticket. Otherwise have to inform one day earlier. Lufthansa air service is very worst.

優點： Nothing to say anything flight is cancelled two time. Fed up of Lufthansa service.

缺點： Change flight rules and regulations. Shouldn't cancel any flight even one passenger booked air ticket. Lufthansa is very worst service.

缺點： It was not the same time because one hour and a half delays

優點： The flight was adequate.

缺點： Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour.

Flight delayed by one hour

優點： Staff were ok, did all they could

缺點： Not enough information especially for people with connecting flights

Hassle

優點： Staff were very nice. Flight arrived on time.

缺點： App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies

Lengthy check in process

優點： Staff were very nice. Flight arrived on time.

缺點： App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies

缺點： 1hr 20 minutes late

缺點： The boarding gate has too little space and was chaos.

Worst food ever

優點： not much

缺點： The worst food I have ever had the displeasure of having in my mouth. The staff kept bumping into me and therefore did not sleep at all.