
漢莎航空資訊
IATA航空公司代碼 | LH |
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路線 | 620 |
熱門路線 | 漢堡機場往慕尼黑國際機場 |
服務機場數量 | 200 |
熱門機場 | 法蘭克福國際機場 |
最新評價
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4.6
缺點: No WiFi despite paying. No Kosher food despite ordering.
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6.6
缺點: Food poor going to Munich , legroom poor.
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7.0
缺點: Leg room was terrible in economy and food was poor from the USA
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9.6
Excellent Service
優點: Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together.
缺點: 3 out of our 4 flights had some sort of delay.
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6.4
缺點: One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight.
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4.8
缺點: One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay.
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3.6
優點: Didn’t like anything. Mediocre all round.
缺點: Disembarkation took 40 mins due to which most passengers struggled to catch connecting flights. Very poor service by Lufthansa to help delayed passengers.
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9.6
優點: The crew were very professional. There was a very difficult passenger who was very rude to the stewards and I thought they coped really well. I was sorry to see them treated in this way.
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9.6
優點: The crew was great with kids. Very friendly and helpful.
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8.0
優點: MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges. Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras.
缺點: Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after. The meals on both flights were identical; I don't think it can be a big problem to correct that. I took a long time to get accepted by the WiFi in the two lounges.
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6.5
Lufthansa Efficiency
優點: Flight departed on time. Crew were friendly and efficient
缺點: Boarding seem to be chaotic, no boarding by group or seat number.
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2.0
優點: -
缺點: Will never use Lufthansa again
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2.0
優點: -
缺點: I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight. Was offered a replacement ticket for over £900. Bought a new one with BA.
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10.0
優點: Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)
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6.0
優點: As previously stated hated having to go through security again
缺點: Chocolate
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5.3
A reasonable priced flight
優點: Cabin staff were cheerful and helpfully
缺點: We had 4 luthansa flights in a week I appreciate that we were given a drink one up on BA ! However I am trying not to be picky every snack was chocolate 26 grames per 100g not great for a diabetic !!!! It would be lovely to have a savoury option
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7.6
缺點: Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag
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10.0
缺點: Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so
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6.4
優點: On time, efficient.
缺點: Food is becoming more and more of a joke on Lufthansa, gone are the bad sandwiches, now it is just sweets.
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2.6
缺點: My luggage was left in Athens due to late arrivals in Athens to Munich. My son received his I didn’t, huge inconvenience
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3.3
優點: The crew was friendly. The seating was ok but dirty floors
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9.0
優點: Absolutely amazing service
缺點: No any healthy snacks like nuts or just dried veggies or biscuits with less sugar.
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5.2
優點: New-ish aircraft
缺點: Prompt departure; better food/snacks.
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6.0
優點: The crew
缺點: More support
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6.0
優點: Nothing much to say. The crew was polite, kind and professional.
缺點: nothing.
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10.0
Always is a pleasure to fly Lufthansa
優點: Very Organised and punctual
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4.0
優點: Pilot kept us informed throughout the flight.
缺點: Onboard services.
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3.0
優點: The seating arrangements and baggage drop off were excellent, staff at check ins both sides were so helpful, especially at Heathrow airport, the young Asian man couldn't do enough for us, well pleased.
缺點: Unfortunately we experienced a drop in standards when on board the first return flight , my daughter is autistic and would only have vegetarian meals, I made sure I requested this online well in advance, when I asked for vegetarian meal the flight attenda abruptly said that's all we have.
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6.6
It was good
優點: Everything except delay
缺點: Nil
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7.6
Everything was good except a bit delay.
優點: Service
缺點: Delay for both leg trip.
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9.2
優點: The crew were really friendly and made sure we were looked after.
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10.0
優點: Respect and politeness of the staff
缺點: Wi-Fi is not available on all flights also is easy to download the fllynet
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8.0
優點: Boarding was quick and good
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2.0
缺點: The flight was cancelled and rescheduled for tomorrow same time due to bad weather. I had a child with me and it took 2.5 hours for us in the airport to get a hotel and taxi for night stay and I reached at 0030 at night. The lufthansa staff was not helpful at the start. I will missed a meeting for
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8.4
優點: The seat was comfortable, the crew were good and supportive but seemed a bit too busy when called upon. Especially with travelling with twins, I had a bit of trouble getting their attention for my own meals as when serving was done I was feeding the kids.
缺點: Give more attention to travellers with infants as they really need your support. Had twins and whenever meals were served, I couldn’t take them but whenever I buzzed, was asked to wait but then nothing came through. At the end of the flight, I had missed all my meals, no hot water for kids milk
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4.0
缺點: A delay to unload then reload bags, followed by no in-flight communication of connecting flights, led to a missed connection and an overnight hotel stay.
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2.0
優點: Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over.
缺點: When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards.
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2.6
缺點: Seat I had was terrible .. not comfortable
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4.0
優點: Free drinks
缺點: Plane land on time
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6.0
優點: Airbus 330 from Manchester to SFO was new, spacious and very comfortable. One of the best flights we’ve had across the pond.
缺點: Transiting at Manchester between our Frankfurt to SFO flights was dreadful. They made us go through security and the inspectors were so incompetent they caused a huge back-up. Took an hour to get through. Avoid Manchester. Then they lost my luggage...still missing after a week.
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9.6
The flight was on time.
優點: My meal request was better than during my Frankfurt to Abuja journey. I did not know the content of the food then.
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5.0
Information rather scant , ground staff a misery
優點: It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending .
缺點: Ground staff poor customer service
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5.0
缺點: On tome flight
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10.0
優點: Free wine!
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6.0
優點: Crew was great, plane was nice
缺點: delayed again, almost missed connection
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6.0
優點: Plane was awesome and comfortable
缺點: Delayed without updates for hours
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10.0
優點: a320 was comfortable
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8.0
優點: everything from the boarding and check-in process to in flight comfort.
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8.0
優點: everything from the boarding and check-in process to in flight comfort.
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2.0
優點: Not and horrible waited for 10hour before we board the last journey
缺點: Is horrible will not use kayak again we want to change the flight we were told not changeable
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6.8
缺點: No TV in the chair ,even no group TV The the crew member in the business class lady was too aggressive in her way as if we are working for her , too tide chairs
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2.6
缺點: Everything
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10.0
Excellent flight.
優點: Lufthansa should keep up the standard.
缺點: The delay on the arrival time at Abuja because some passengers are transiting to other cities.
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6.8
優點: Flight was delayed, but the crew did all they can to make passengers feel comfortable.
缺點: No food for vegetarians.
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6.8
缺點: The flight was delayed as we were waiting for documents required for our entry to the UK - surely these should have been ready in advance? Perhaps a taste of things to come if (when) we sadly leave the EU. Same poor sandwiches.
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6.8
缺點: The in-flight snack - choice of two disappointing sandwiches.
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6.8
缺點: Mediocre sandwich
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6.8
缺點: The food was sub-standard, though it was described accurately as a snack.
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6.6
優點: Crew
缺點: Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)
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7.2
優點: Great crew. Great seats
缺點: Flight was delayed by half an hour. Mainly due to limited carryon space. During check in we offered to check in carry on luggage, but were told it would be an additional cost! If they would have checked it in that would have saved 15 minutes easily
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9.6
Excellent Service
優點: Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together.
缺點: 3 out of our 4 flights had some sort of delay.
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9.6
優點: The crew were very professional. There was a very difficult passenger who was very rude to the stewards and I thought they coped really well. I was sorry to see them treated in this way.
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9.6
優點: The crew was great with kids. Very friendly and helpful.
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10.0
優點: Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)
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10.0
缺點: Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so
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9.0
優點: Absolutely amazing service
缺點: No any healthy snacks like nuts or just dried veggies or biscuits with less sugar.
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10.0
Always is a pleasure to fly Lufthansa
優點: Very Organised and punctual
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9.2
優點: The crew were really friendly and made sure we were looked after.
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10.0
優點: Respect and politeness of the staff
缺點: Wi-Fi is not available on all flights also is easy to download the fllynet
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9.6
The flight was on time.
優點: My meal request was better than during my Frankfurt to Abuja journey. I did not know the content of the food then.
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10.0
優點: Free wine!
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10.0
優點: a320 was comfortable
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10.0
Excellent flight.
優點: Lufthansa should keep up the standard.
缺點: The delay on the arrival time at Abuja because some passengers are transiting to other cities.
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6.6
缺點: Food poor going to Munich , legroom poor.
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7.0
缺點: Leg room was terrible in economy and food was poor from the USA
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8.0
優點: MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges. Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras.
缺點: Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after. The meals on both flights were identical; I don't think it can be a big problem to correct that. I took a long time to get accepted by the WiFi in the two lounges.
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7.6
缺點: Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag
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6.6
It was good
優點: Everything except delay
缺點: Nil
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7.6
Everything was good except a bit delay.
優點: Service
缺點: Delay for both leg trip.
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8.0
優點: Boarding was quick and good
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8.4
優點: The seat was comfortable, the crew were good and supportive but seemed a bit too busy when called upon. Especially with travelling with twins, I had a bit of trouble getting their attention for my own meals as when serving was done I was feeding the kids.
缺點: Give more attention to travellers with infants as they really need your support. Had twins and whenever meals were served, I couldn’t take them but whenever I buzzed, was asked to wait but then nothing came through. At the end of the flight, I had missed all my meals, no hot water for kids milk
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8.0
優點: everything from the boarding and check-in process to in flight comfort.
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8.0
優點: everything from the boarding and check-in process to in flight comfort.
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6.8
缺點: No TV in the chair ,even no group TV The the crew member in the business class lady was too aggressive in her way as if we are working for her , too tide chairs
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6.8
優點: Flight was delayed, but the crew did all they can to make passengers feel comfortable.
缺點: No food for vegetarians.
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6.8
缺點: The flight was delayed as we were waiting for documents required for our entry to the UK - surely these should have been ready in advance? Perhaps a taste of things to come if (when) we sadly leave the EU. Same poor sandwiches.
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6.8
缺點: The in-flight snack - choice of two disappointing sandwiches.
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6.8
缺點: Mediocre sandwich
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6.8
缺點: The food was sub-standard, though it was described accurately as a snack.
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6.6
優點: Crew
缺點: Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)
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7.2
優點: Great crew. Great seats
缺點: Flight was delayed by half an hour. Mainly due to limited carryon space. During check in we offered to check in carry on luggage, but were told it would be an additional cost! If they would have checked it in that would have saved 15 minutes easily
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4.6
缺點: No WiFi despite paying. No Kosher food despite ordering.
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6.4
缺點: One cookie with tea is not enough at this time of day! Especially if there had no chance to eat dinner before the flight.
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4.8
缺點: One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay.
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3.6
優點: Didn’t like anything. Mediocre all round.
缺點: Disembarkation took 40 mins due to which most passengers struggled to catch connecting flights. Very poor service by Lufthansa to help delayed passengers.
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6.5
Lufthansa Efficiency
優點: Flight departed on time. Crew were friendly and efficient
缺點: Boarding seem to be chaotic, no boarding by group or seat number.
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2.0
優點: -
缺點: Will never use Lufthansa again
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2.0
優點: -
缺點: I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight. Was offered a replacement ticket for over £900. Bought a new one with BA.
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6.0
優點: As previously stated hated having to go through security again
缺點: Chocolate
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5.3
A reasonable priced flight
優點: Cabin staff were cheerful and helpfully
缺點: We had 4 luthansa flights in a week I appreciate that we were given a drink one up on BA ! However I am trying not to be picky every snack was chocolate 26 grames per 100g not great for a diabetic !!!! It would be lovely to have a savoury option
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6.4
優點: On time, efficient.
缺點: Food is becoming more and more of a joke on Lufthansa, gone are the bad sandwiches, now it is just sweets.
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2.6
缺點: My luggage was left in Athens due to late arrivals in Athens to Munich. My son received his I didn’t, huge inconvenience
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3.3
優點: The crew was friendly. The seating was ok but dirty floors
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5.2
優點: New-ish aircraft
缺點: Prompt departure; better food/snacks.
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6.0
優點: The crew
缺點: More support
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6.0
優點: Nothing much to say. The crew was polite, kind and professional.
缺點: nothing.
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4.0
優點: Pilot kept us informed throughout the flight.
缺點: Onboard services.
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3.0
優點: The seating arrangements and baggage drop off were excellent, staff at check ins both sides were so helpful, especially at Heathrow airport, the young Asian man couldn't do enough for us, well pleased.
缺點: Unfortunately we experienced a drop in standards when on board the first return flight , my daughter is autistic and would only have vegetarian meals, I made sure I requested this online well in advance, when I asked for vegetarian meal the flight attenda abruptly said that's all we have.
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2.0
缺點: The flight was cancelled and rescheduled for tomorrow same time due to bad weather. I had a child with me and it took 2.5 hours for us in the airport to get a hotel and taxi for night stay and I reached at 0030 at night. The lufthansa staff was not helpful at the start. I will missed a meeting for
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4.0
缺點: A delay to unload then reload bags, followed by no in-flight communication of connecting flights, led to a missed connection and an overnight hotel stay.
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2.0
優點: Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over.
缺點: When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards.
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2.6
缺點: Seat I had was terrible .. not comfortable
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4.0
優點: Free drinks
缺點: Plane land on time
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6.0
優點: Airbus 330 from Manchester to SFO was new, spacious and very comfortable. One of the best flights we’ve had across the pond.
缺點: Transiting at Manchester between our Frankfurt to SFO flights was dreadful. They made us go through security and the inspectors were so incompetent they caused a huge back-up. Took an hour to get through. Avoid Manchester. Then they lost my luggage...still missing after a week.
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5.0
Information rather scant , ground staff a misery
優點: It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending .
缺點: Ground staff poor customer service
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5.0
缺點: On tome flight
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6.0
優點: Crew was great, plane was nice
缺點: delayed again, almost missed connection
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6.0
優點: Plane was awesome and comfortable
缺點: Delayed without updates for hours
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2.0
優點: Not and horrible waited for 10hour before we board the last journey
缺點: Is horrible will not use kayak again we want to change the flight we were told not changeable
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2.6
缺點: Everything
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航班狀態
漢莎航空路線圖
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漢莎航空的聯絡資料
- LH IATA航空公司代碼
- +886 2 2325 8861 致電
- lufthansa.com 造訪