Clean and comfortable room. Good breakfast.
Description of the services proposed in superior room during booking is not fully correspond with the actual ones. Location is not so far away from the city centre, but for walking tour is not so comfortable.
Silent and clean room!
Good size room; good locatin; excellent breakfast; friendly staff
No wash hand basin in lavatory in room
Clean rooms, good parking facility, very close to underground station (50 metres from the hotel)
I booked 2 rooms and got from booking.com a confirmation. However, the hotel reserved just 1 room. After showing them my reservation they managed to get our 2nd room. Staff at the reception was not very friendly
Excellent breakfast, availability of garage, good service and confortable rooms.
Located beside a metro station
Rooms were too small.
Good position, next to U1.Quiet, very relaxing.
everything, it staff and its comforts
Poor location away from restaurants and not all that close to the main station.
Staff efficiency and friendliness.
The central location and U-Bahn station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WIFI. Business travelers can relax in the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Novo2 looks forward to welcoming you - an innovative combination of a bar lounge and eatery at your Novotel hotel.