Breakfast ok. The bar. The free buses
Everything. This hotel is old. The rooms are small cells. I didn’t like it.
As always, I like the location and the quality of the room.
Ridiculously expensive internet. Reason to go to other hotels where you have it for free.
I like best the personal regards (veri responsive), veri good breakfast and hotels location.
Value for money
The hotel is a joy to stay in, the personnel is very well trained, the location near the very city centre and the Dammtor railway station are excellent.
WiFi could be free of charge.
Friendly welcome and helpful advice at reception. Excellent meal and service in restaurant. Central location close to underground, shops and restaurants.
great restaurant.........friendly staff
our room faced the street, and it was somewhat noisy
The location of the hotel is great. The breakfast provided was excellent. I was also very pleased to be provided with a free 3 days public transport pass when I checked in.
My room was at the front of the hotel. The room was too hot at night and when I opened the window too much traffic noise entered the room making it difficult to get a good nights sleep.
I cannot praise the Hotel enough. Our flight was cancelled due to bad weather so we had a lot of stress and anxiety just getting to our destination. The hotel staff were really helpful and we were not charged for the night we lost. They could not do enough for us and made us feel really welcome. The breakfast was excellent so much choice and good quality. The maid who cleaned our room did such a fantastic job to make us comfortable even doing little jobs that I am sure were not in her remit.
The room was a little warm at night.
excellent beds, good service, good location
Very comfortable and convenient and staff very helpful and friendly
A stay at Hotel Baseler Hof places you in the heart of Hamburg, within a 15-minute walk of Hamburg City Hall and Moenckebergstrasse. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hamburg? This hotel has facilities measuring 5315 square feet (494 square meters), including conference space.