The room was outdated and could have been a lot cleaner
Cheap and a good place to stop
The pillows were perfect. I should have checked to see what kind they were. The bedding was very clean. I check them for visible stain but there were none.
The front desk lady, Irene, was hands down the most awesome business person I have ever had the pleasure to meet. She was professional yet caring & compassionate. I was sick & she went out of her way to make sure I was alright. She greeted me with a smile every time I saw her no matter how busy she was. The hotel was great but she's the reason I will stay there again because of the way she treated me. The manager was also professional & compassionate but I only saw her for a few minutes.
I had to walk quite a ways to get some ice. If there was an ice machine & elevator I would've given five stars. If there hadn't been a room on the first floor available I wouldn't have stayed because of my health situation.
With a stay at Extended Stay America Winston - Salem - Hanes Mall Boulevard in Winston-Salem, you'll be a 2-minute drive from Hanes Mall and 8 minutes from Benton Convention Center. Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.