We were taking our luggage to our vehicle and encountered a member of the staff. He asked if we were checking out and what room. Before we could get back to the room from vehicle our keycard has been deactivated.
The location was ideal
When we checked into our room, there was trash from the previous guests in the cans, used toiletries still in the shower, and holes and blood stains on the sheets (despite the bed having been made). We were not refunded, compensated, or even allowed to speak to a manager.
Breakfast was great and the person who checked us in was very funny and kind! The main lobby was very pretty and well set up and decorated. The beds and pillows were very comfortable! Room had a small microwave and fridge as well as a coffe pot. Nice tv, didn't end up using it so I'm not true about the available channels. Over all decent for the price but definitely loser quality than expected. Very convenient and right off the highway and very easy to find!
The room was old and out dated. The frames of the pictures were broken, taped back together and then taped to the wall. Very poor outlet accessibility. The light in the bathroom had a fan that turned on with it, the fan was busted and made a very loud grinding and squeaking sound. There were burn marks in the carpet, the bathroom only had one bar of soap, not other toiletries. The sheets appear clean but had some small black scuff marks and the pillow cares were not clean, found hair and a stain on one. The ac/heater was not working properly. It would turn on for about 2 minutes then shut off completely I had to get up multiple times to turn it back on until I was too tires to care, it was also very load and irritating but I need it on because the window didn't open at all and it was extremely hot in the room. The door also did not close all the way. Had to push hard to close it and we'll as pull hard to open in. When it was closed there was a pretty large gap along the top and right side. You could push the door and it would wiggle open and closed even with the dead bolt and top lock on. The wifi was absolutely horrible, very poor connectivity and very slow when connected.
The comfort for the price was a great value! The staff was very attentive and helpful.
Good impression of exterior and lobby. Liked having a microwave and refrigerator.
Our room seemed old and out dated..(furniture). Both mornings, the shower water was cool at best. TV channell selection was just okay.
just short of perfect
The staff was amazing, they really make sure you're as taken care of as possible. The free breakfast was a small selection, but very well executed. The shower never runs out of hot water, and greatly exceeded my expectations.
The bathroom was kind of small, but still absolutely functional. The bed could be updated to something a little more comfortable, but I still slept like a baby. Also, the tv was outdated, but it worked like a charm nonetheless. Definitely worth your dollar. I would go again in a heartbeat.
With a stay at Travelodge by Wyndham Winchester in Winchester, you'll be within a 15-minute walk of Valley Health and Shenandoah University. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Winchester? This motel features 4500 square feet (418 square meters) of event facilities.
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