Enjoyed our suite with soaking tub, excellent food and staff . The location was also good , a reasonable walk to the exclusive shops in the waterfront area.
1-Valet parking turned out to be a bad experience. We gave the keys to the valet for parking Sunday PM and when they went to retrieve it the following Tuesday AM from their parking facility, someone had shattered the driver side door window in an attempt to get Break in, despite “security cameras and limited access “. Also a 2nd vehicle experienced the same issue 2 spaces over from ours, don’t know if it was a hotel guest or not and don’t know if the area is public or not. The hotel does not take responsibility for vandalism, The management did go out of their way and was gracious in assisting with the inconvenience, That said, I had to pay for the repair out of my own pocket. Be warned that this could have happened at any of the 5 star hotels in the area with a similar valet setups and outcomes . ( according to local police, vehicle breakins are not uncommon for cars with “out of province plates”). Hotels don’t take responsibility for your vehicle unless it is a direct result of the valets negligence . Seems to me, if we must pay for valet, they should be responsible/obligated to keep our cars safe while it is in their care. 2- a minor issue was the Wi-Fi connection that was not very good in our room, 2-3 bars out of 4.
Everything. From the most helpful and friendly staff, all of them, to the attention of waiters, bartenders, up to the Manager who stopped to chat while having breakfast. The room was large and well furnished.
Friendly professional staff Delightful breakfast in the beautiful Bacchus lounge Spacious room with quality linens and L'Occitaine products Great value Excellent location
Great location, great hotel
The location is excellent. The service was first class. The restaurant 'Bacchus' was also excellent. I would definitely stay there again.
Comfortable room and quiet floor. Nice to come back to a lovely room after a day of exploring Vancouver.
Amazing staff, clean, beautiful room with deck. And the most comfortable beds and bedding.
Great bar and restaurant. friendly staff. very comfortable / luxurious rooms.
windows are older not well insulated for sound. A bit noisy as it is downtown
Our room was very comfortable &the hotel location was ideal for getting around Vancouver. Meals in dining room were v expensive, especially breakfast & frankly I've had better hash browns at MacDonalds. We had a comparable breakfast at a similar hotel in Seattle that was 25% cheaper & and of better quality by far. I just hate to be taken advantage of in that way. The box of chocolates I received for staying didn't make up for poor food at an outrageous price - even if this is a luxury hotel.
The room and the food.
The hotel offered a free breakfast, but there was confusion with the on line booking. The offer system should be clarified. With other hotels offering a free breakfast i.e. Opus Hotel, the on line booking for the coupon was much simpler.The Hotel did honour the free breakfast.
Best hotel for service and ambiance in Vancouver
excellent service with large rooms, and a very good location in the middle of the city
rooms are bit old, but do have large flat screens TV
Superb location, the most comfortable bed I have ever slept in. Elegant setting.
The 2 of the restaurant staff could be a little on the snooty side!
A truly great boutique hotel in an excellent downtown location.We usually prefer to dine out at night,but could not resist the lure of the wonderful atmosphere & superb food in house.I suspect all staff are highly trained in delivering excellent customer care & certainly they deliver it.The Wedgewood was a wonderful experience over the four nights we spent there.
We would be cranks if we did !
Need more bath towels
Convenience of location. Ambience of the bar.
We were given a terribly noisy (and I mean noisy) jr suite on the 7th floor. I asked to be moved. The front desk said they would look into it. A few hours later, I had to grovel to get a room change and then they charged me more. Ask for the front of the hotel if you go and even that isn't quiet. The rooms are clean and large but there is only one service a day and for a luxury hotel the service should be better.
The location, and in particular the atmosphere in the bar. As great for breakfast as it was for a nightcap after dinner.
I have had better continental breakfasts - but the a la carte was fabulous. We did not have dinner at the hotel so cannot comment on that.
With a stay at Wedgewood Hotel & Spa - Relais & Chateaux, you'll be centrally located in Vancouver, steps from Robson Square and 2 minutes by foot from Robson Street. Featured amenities include a business center, limo/town car service, and express check-out. This hotel has 2 meeting rooms available for events.