The check in staff was great
Proximity to the HAL cruise terminal was unbeatable. The lunchtime service in the bar downstairs was excellent, including jazz music selected by our waitress. The bed was comfortable. The desk attendant got us a room quickly even though we arrived quite early.
The water and shower were strange. Hot water ran out of the cold faucet in the sink for a full minute before it got cold, every time. Temperature of the shower and strength of the stream were from the same dial, so to get good pressure you had to sacrifice comfort. Truly bizarre. You need better signage downstairs to find the front desk. Usually they're on the ground floor. One of the down elevators was out, so we had a long wait because the first one working was full. $4.50 for bottles of water in the room? No way! There should be 2 complimentary water bottles, which you get in other fine hotels. And there is no convenience store nearby which stocks good water at a reasonable price. The (excellent) TV in the room was set at an odd angle, you have to twist your neck to view. Channel selections did not include Fox Business, which has higher ratings than CNBC; and MLB Network, which has baseball coverage other than the Toronto Blue Jays. And if you must burn half a dozen channels on French language programming, it's time to expand channel capacity. The three dinner restaurants had problems, in addition to high prices. The bar which had such good recorded music at lunch had a terrible, whiny live folksinger performing. We had to leave. The top premium restaurant was closed for a special event, and the third was expensive and you could still hear the awful folksinger because there was no wall. We wound up dining at the hotel across the street. You don't want people walking in there, do you? Finally, and most annoyingly, there was a fifteen minute waiting queue for a taxicab when we were leaving for the airport. The cab driver explained that the problem was all the cabs were handling cruise ship traffic. Well, this must happen most days, and you need to do something about it besides having an older doorman losing a battle with the hotel across the street (and customers down the street) for the attention of the taxis. You should probably warn your guests in advance of the problem, and provide a list of private local cars/limos and the URL of the Vancouver version of Uber as alternatives. And hire a sexy young woman to replace the older gent because if cabbies in Canada are anything like those in the U.S., they won't make sharp U-turns to avoid a beautiful woman making sharp whistling sounds.
Great food in restaurant! Amazing staff!
Late night room service options.
I loved and appreciate the fact that we got an upgrade from a city view to a harbour view room and plus the front desk didn't even let us pay for the 2 water bottles of water we used in our room after finding out that we were there for our wedding anniversary.
The fact that the room felt somewhat expensive and still charged for wifi and water. No free breakfast as well
his is definitely a gorgeous luxurious hotel. The staff are so friendly and so eager to help. T
Extra charge for everything. food is very expensive
Beautiful place to stay for my first time in Vancouver. Close to everything downtown.
Very comfortable bed and pillows - Everything I needed was in the room. Check in and out were very fast. It was an enjoyable stay and the location was perfect.
Best of the best
Beautiful location and elegant decor. Room and bedding very comfortable and spacious. All service was friendly and prompt. Bellman was especially helpful with information and very courteous. Very enjoyable.
Proximity to the cruise ship terminal. Easy to get anywhere in the city by walking, bus or subway (Sky Rail). Extremely courteous staff, very helpful. Will definitely stay there in the future.
Gorgeous hotel by the cruise terminal
This is the perfect hotel to be close to the cruise terminal as well as for sightseeing, right next to Gastown, Chinatown, and the Skytrain.
Had my reservation for a king sized bed, and when I entered the room, it was 2 doubles. Went down to get it changed, and the staff member (Elena?) said the rooms were fully booked and said that "the king sized was just a request". I persisted that I reserved a king and paid the price for a king, which was clearly printed on my reservation confirmation. She went to the back room to check with her manager, and finally came back out to change my room to a king size bed. It was a little troubling to have to put up a fight to get what I had reserved.
Staff we're very helpful and accommodating Room was super clean and surprisingly quiet considering how busy the hotel was Super convenient location
Internet charge was a little outrageous
A stay at Pan Pacific Vancouver places you in the heart of Vancouver, steps from Vancouver Waterfront and Canada Place. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
溫哥華泛太平洋酒店 - 溫哥華的位置在市中心的300-999 Canada Place，距離溫哥華市中心0.4公里。 加拿大廣場是距離溫哥華泛太平洋酒店 - 溫哥華最近的地標。
溫哥華泛太平洋酒店 - 溫哥華的入住時間為16:00，退房時間則為12:00。
溫哥華泛太平洋酒店 - 溫哥華沒有提供免費Wi-Fi。
溫哥華泛太平洋酒店 - 溫哥華沒有提供免費停車。
溫哥華泛太平洋酒店 - 溫哥華沒有提供免費機場接送服務。
溫哥華泛太平洋酒店 - 溫哥華距離溫哥華 Coal Harbour0.3公里。 溫哥華泛太平洋酒店 - 溫哥華距離溫哥華國際機場11.4公里。
溫哥華泛太平洋酒店 - 溫哥華歡迎住客攜帶寵物入住。
溫哥華泛太平洋酒店 - 溫哥華有附設泳池。