Very clean and pleasant staff.
Unfortunately, we had a leak in our sink in our bathroom which we had to clear up, and the TV was not tuned in correctly. It did not effect our stay.
The staff were absolutely magic, very kind and helpful. This is so important when you are disabled.
Although the food was good and adequate i would have liked a wider choice.
Good location with easy access to the motorway.
Service in the Restaurant was very poor. Family rooms were too small so I was glad we were only staying for two nights. For the cost of the room I won't consider this to be good value for money. I have stayed in Holiday Inns before and even though this was sold as a ?family room? It was simply a standard room with a pull out bed in it which didn?t leave much room for anything else!
We had a family room and the bed for our son was a pull out sofa bed which I do not have an issue with but the mattress was paper thin. It was so uncomfortable.
The receptionist on arrival, and the the one poor waitress, that was actually caring for the people she was serving
Having to prompt the bar staff as to what should be in drinks. Having to explain what "overcooked" was to the 2 front of house staff in the resturant. Having to put up with young children, totally out of control, shouting and screaming and running around the bar and reception like a bunch of screaming dervishes, whilst trying to relax after an extremely long and arduous drive to the hotel.
A convenient Taunton hotel with free parking, meeting rooms and a Health ClubHoliday Inn® Taunton M5, Jct.25 hotel is just off the M5 motorway, only 10 minutes from the town centre.You can catch a bus into town from outside the hotel or from the nearby Park and Ride. Taunton station, 2 miles away, has direct trains to Bristol, Exeter and London. Both Bristol Airport (BRS) and Exeter Airport (EXT) are around half an hour away by car. Trace local history at the Museum of Somerset, housed in 12th-century Taunton Castle. If you prefer the outdoors, Exmoor National Park and South Devon’s beaches are within easy reach. We’re located close to local companies in Blackbrook Business Park, and you can host a conference or event for up to 250 people in one of our 11 meeting rooms, with a leafy patio where guests can take a break.At this hotel you can enjoy:- Free WiFi- Rooms with sofa beds for families- Kids stay and eat freeRelax or work out in our free Spirit Health Club, which has a pool, sauna, gym and spa offering beauty treatments. Comfortable bedrooms have satellite TV, walk-in showers and a choice of pillows to help you sleep. Our Junction Restaurant serves food throughout the day, and you can meet with friends for a drink or a Starbucks coffee in the bar.
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