Rooms Make yourself at home in one of the 18 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include free tea bags/instant coffee and a turndown service, and housekeeping is provided on request. Property Location Located in Yugawara, Auberge Yuraku is within a 15-minute drive of Lake Ashi and Atami Sun Beach. This ryokan is 6.4 mi (10.3 km) from MOA Museum of Art and 11.6 mi (18.7 km) from Mishima Sky Walk. Mandatory Charges You'll be asked to pay the following charges at the property: A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply. We have included all charges provided to us by the property. Check-In Checkin starts at 3:00 PM Checkin end at 6:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The front desk is open daily from 11:00 AM - 8:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed General instructions No elevators Children not allowed Unicode Support true Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Cashless transactions are available Masks are compulsory at the property Food service has been amended for enhanced safety