海法皇冠酒店 - 海法 Leonardo Plaza Haifa

Awful, overprices, noisy and dirty

The hotel's location

We paid over $500 for the "royal suite". I have never seen a room as bad as this one (and we travel all the time!). There were blood stains on the sheets... The chairs were broken. The room was extremely noisy. It was an absolutely awful experience. The only good thing is we managed to cancel our 2nd and 3rd night at the hotel but one night in the "royal suite" was enough to turn me off of any Leonardo hotels ever. An awful experience!

Bad service

The view

Poor service, low hygiene - dirty, bad & unfreshed food.

Only Sea View. ..

Service is not good enough, including the staff competencies, bath room and breakfast restaurant were dirty, delivery of the luggage from the room to the reception (when we checked out) took around 45 minutes... and we have been obliged to go back to the room, as nobody was in charge of it. Food was not at standard 4 stars hotel level (any fruits juices , any fresh fruits, but a lot of various salty meals for a breakfast.)Any direct access to a beach (as indicated in the hotel description). Hotel needs a general service improvement and refreshment!

The see and the beach

Oldfashion bathroom

The pool is very good.