海恩尼斯海港酒店 - 海恩尼斯

負評：Ants in our room. A/C was not working right. Had to turn temp down to 62 deg F and had to turn unit off and back on often for it to work. Outside noise was very noticeable. No morning breakfast.

負評：High prices, coupled with a $20 per night parking fee not disclosed until check-in. Poor housekeeping - our room not cleaned/serviced after our first night. High priced, poorly made drinks and VERY slow service at a not crowded hotel bar. Wet, dirty towels found in stairwell of our building entry on Sunday night were still there Monday morning. The parking lot is a cluttered mess of construction materials and caution tape. And while the front desk staff was quite friendly, it can't make up for no housekeeping service, outrageously priced, watery drinks, awful and expensive parking or a general sense of disorder in the facility. Would not recommend this hotel at all.

負評：No phone in rooms, only way to reach front desk is to walk down not real convient at night. Bathroom in lobby unattended, when mentioned to front desk lack of supplies nothing was done. Cells phones at front desk is not a good idea for customer service.

負評：Room was small with queen bed pushed against the wall in the corner of the room. Windows didn't open and older wall air conditioner unit was too noisy to leave on while trying to sleep. Access to the room was long, winding around buildings, up many stairs then down some more stairs. Made us wonder who could have designed such a difficult layout of rooms. At a minimum, hotel should offer bag service and an escort to the more difficult to access rooms.