Staff were very helpful, breakfast was lovely. The location is just a 10 minute tram stop for the Heidelberg. The hotel has maps and info for help! Size of room was very good. Our room was a tripple room and an extention above a garage. On first glance i wondered if it would be ok. But it was clean and comfortable and exciting for the kids climbing the ladder!
Spacious rooms, clean and well designed.
Construction nearby and no hotel parking- a little distant from the river.
the service , the staff , the location and breakfast
Parking challenge afternoon, bed mattress were too soft [ got up in the morning with back pain ] , going up the stairs [ no elevator] with heavy suitcase is not comfortable . the room is missing a desk and chairs .
The staff were very efficient and freindly, we had a very spacious and comfortable room and were allowed to park in the private hotel parking area. The hotel is very easy to reach from the motorway and very convenient for visiting the touristic sites of Heidelberg beingshort tram ride away.
The staff were helpful but do not normally help with suitcases
You could easily issue a location map, it was difficult to find and to park.Our bedroom looked out onto some dismal roofs; the balcony was for smokers, the ash tray, cigs all over roof needs to be cleaned. For its facilities it is expensive.
When you a stay at Hotel Auerstein in Heidelberg, you'll be in the historical district, just steps from Bergstrasse-Odenwald Nature Park and Neckar Valley-Odenwald Nature Park. Featured amenities include luggage storage and a safe deposit box at the front desk.
- Tiefburg 0.4公里
- Universität Heidelberg 1.6公里
- Michaelskloster 1.8公里
- University Hospital Heidelberg 1.9公里
- Heidelberg Thingstätte 1.9公里
- Heidelberg Botanical Garden 2公里