優點： They charged us a daily insurance that we did not agree to and would not reverse the charge. The employee told my husband it would be $30 for the entire week for insurance, but they charged us $30 per day on top of our rental rate. Complete ripoff
缺點： We were overcharged for an insurance plan that we did not agree to
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缺點： It could've been more reasonably priced -- $1300+ for the week.
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Quoted Rate extremely wrong
缺點： We arrived at the airport in Loreto Mexico. The rate was to be $4 per day. OK I know that we should have some insurance - but in reality we have a great deal our own insurance. But I plan to add some insurance when we get there. Insurance is not 10 or 20 dollars a day, no it is $50 per day. Not only that - but you MUST buy their insurance. Anyway we decided against, just as well the city is tiny, tiny and we walked most everywere and hired a driver for out of area trip, rented a car for 1 day to look around the different beaches. So I guess the high prices forced us to see things from a different perspective.
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Good deal
優點： Convenient, right outside the arrival door at the airport. This was the first time renting and we did it because it was cheaper than the cost of the shuttle to Villa del Palmar at the Islands, where our timeshare is. The car fit the 5 of us and the luggage. Return was easy even though no one was there for the turn in....
缺點： No one there to turn the car in when we left, just placed the keys in the box. I had to contact ALAMO customer service after i got back home to try to get a receipt from them for the final bill, which ended up being $30 more than expected, even with the mandatory third party liability. ALAMO customer service really helped and that was appreciated.
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Online quote not what actual price for rental was
優點： I liked that it would only have cost us $13 per day to rent a car in Mexico. But that turned out not to be the truth
缺點： I didn't like that the actual rental was about $100 a day. In the end we decided not to rent the car and just took a shuttle into town. Later we found it and tell him local rental for a much better price
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Felt Ripped Off!
優點： New
VW Jetta was comfortable and clean
缺點： I had been quoted online
$55.00 for 6 days. But at the rental I was told I had to take mandatory insurance that brought the charge to $285.00! I felt that was a ripoff but they would not let me have the car unless I agreed. I had no choice. If in fact this kind of insurance cost is required in Mexico, it should at least be disclosed on the website. I have a suspicion though it should not have been that expensive and I got ripped off.
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Be careful of a tricky markup by a ridiculous peso dollar conversion.
優點： They had the exact car we reserved.
缺點： We paid at the counter and all prices were quoted in US dollars. When returning the car, they showed me a bill that displayed a charge of $425 in US dollars. It also showed the price in Mexican Pesos and what looked like a favorable conversion rate. When I got home and checked my credit card bill I had actually been charged $485. Very tricky practice.
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Do NOT rent from ace!!!
優點： We showed up in Loreto only to find out that there was not a car for us even though we had a reservation. We were one of 10 other travelers stuck in the same situation.
FYI Ace, Fox and Mexcar are all the same company. Do not rent from any of them!!
缺點： Scam!!!
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Be careful of a tricky markup by a ridiculous peso dollar conversion.
優點： They had the exact car we reserved.
缺點： We paid at the counter and all prices were quoted in US dollars. When returning the car, they showed me a bill that displayed a charge of $425 in US dollars. It also showed the price in Mexican Pesos and what looked like a favorable conversion rate. When I got home and checked my credit card bill I had actually been charged $485. Very tricky practice.
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Do NOT rent from ace!!!
優點： We showed up in Loreto only to find out that there was not a car for us even though we had a reservation. We were one of 10 other travelers stuck in the same situation.
FYI Ace, Fox and Mexcar are all the same company. Do not rent from any of them!!
缺點： Scam!!!
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