新諾森布里亞酒店 - 泰恩河畔新堡 New Northumbria Hotel

The staff were all very efficient and really friendly

I thought the room was a little tatty and tired.

I was asked to leave my debit card details in case I used any facilities to which I replied I would not be using. they told me it was policy anyway and had to leave them. on departure they told mr there was nothing to pay and I left. 2 days later I checked my bank details and noticed they had debited £1.50 off my card. I was never told about this and I will be contacting them for an explanation. I paid for my room by cash so it wasn't a booking fee.

reception staff freindly & only to willing to help (thanks girls)-& the bed was very spacious,& a comfortable matress !-

only real let down was the poor poor quality of the shower,i've stayed in the odd flea pit around the world-but even they have had better shower facilities !!

hotel position,clean and comfortable,staff very helpful and polite.

Looked nice from the outside and reception area was nice. Breakfast was good.

Room was quite cold and the decor was a bit tired.