The staff were very friendly and helpful. The rooms although slightly dated were very clean
the food and beverages very expensive for what you get.
things to be explain before hand
the price was changed ones we got to the hotle
The hotel was perfectly located for my stay and the the staff were friendly and helpful.
I am disabled, but not in a wheelchair, my lower legs are paralysed which means I have extremely poor balance and therefore need a stick to maintain my balance when standing to serve myself at the buffet breakfast. I am therefore, not a big fan of self - service restaurants as I have to balance my plate on something while I serve up the food with my only free hand. On my third and final day, I was helped by a member of the restaurant who realised my predicament and offered her assistance - I gladly accepted. I know I could have asked for help, but the staff seemed busy most of the time and if one can manage, one generally does! Perhaps your staff could be encouraged to look for people who might be experiencing difficulty during the self ser
the staff were very pleasant and helpful. great to use the spa and swimming pool.
The price of a breakfast £13.99 was frankly ridiculous
The food was beautiful and the rooms were spacious and very clean
The staff trying to charge me for using the pool when it was free and the restaurant tryhing to charge us for our evening meal when we had an all inclusive deal.
Most of the staff were very pleasant and helpful. The breakfast was very good, something for everyone.
The hotel was in desperate need of a refurbishment especially in the bedrooms & leisure areas. We specifically booked this hotel because of the pool & the jaccuzzi only to find that the jaccuzzi was out of action & then the pool was also out of action from 07:30-09:00 the following morning
Ease of access to the main roads
Extremely poor standard of food at dinner. Probably the worst curry I have ever been presented with to eat. The general standard of restarant service was poor. Staff seemed not to be welcoming or attentive both at dinner and breakfast.
Vist to family
too many children !!
Easy access from A1 and into central Newcastle.
The decor and fittings are a little "tired" and would benefit from refurbishment. Our rooms were at the end of a very long corridor.
A modern Newcastle hotel in quiet grounds just outside the cityHoliday Inn® Newcastle - Gosforth Park hotel sits in a peaceful setting close to the junction of the A1/A19 roads. Direct trains run to Newcastle from Cramlington Station, 7 minutes away by car.Business guests are within 15 minutes drive of Nelson Industrial Estate, Apex Business Village, Quorum Business Park and Cobalt Business Park. The hotel's 10 meeting rooms hold up to 400 people. There's free Wi-Fi throughout the hotel. Enjoy Newcastle's nightlife, watch the football at St. James' Park or catch the races at Newcastle Racecourse, all an easy distance from the hotel. Alnwick Castle, where the first two "Harry Potter" movies were filmed is 30 minutes away by car. Enjoy a walk in the sprawling grounds, clock a few laps in the leisure club's indoor pool or wind down in the spa bath. Residents must book for the pool, gym and treatment please call direct at 0191 2019965. Linger with a coffee or snack in the comfortable Open Lobby, or sip a cool beer on the patio. The formal dining serves an English and continental buffet breakfast and bistro meals. In this family-friendly hotel where you can chill out and kids stay and eat free.
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