The Ritz gets all the small details right. I would for sure stay at the Boston Ritz again. Every person we interacted with was kind and considerate. I highly recommend it.
Our faucet was leaky and there was no coffee or nespresso machine in the room despite their own website saying the room would have that. They offered to move us to a new room, but that’s a hassle over a very minor inconvenience.
Rooms are classic ritz-carlton comfort and luxury.
They forgot to make a dinner reservation I requested at booking and never did anything about it.
they did not have taxis waiting outside and couldnot call one. They had to whistle for one passing by. As they are on a side street not that many pass buy. Also the area is not as nice as others in the city
The hotel was beautiful and staff was very professional and courteous and willing to help.
Thought it was too expensive.
the health club is fantastic a reason to come back, the eating / bar facilities are ok
it does not feel very cozy
Beds, personal treatment of the staff
Perfectly located in the center of the city and only minutes from the financial district, theater district and the Freedom Trail, The Ritz-Carlton, Boston is a luxury hotel in Boston, Massachusetts. In 2017, the hotel's 193 guest rooms and suites, public space, and meeting rooms underwent a $13 million redesign, creating a contemporary, luxurious environment. The guestroom redesign offers a modern approach to luxury with a personalized relax, work, and sleep experience. Artisan Bistro and Avery Bar, the hotel’s restaurant and lounge, take an artisanal approach to creating locally inspired fare and hand-crafted cocktails.
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