Staff was incredibly friendly. Checked in with us numerous times by text or email to ask if there was anything we needed during our stay.
Top notch service, good parties, very well done
Wonderful building and facilities. Clean, comfortable. Great location.
I have stayed at several Starwood Hotels and usually the W staff is a little bit more hospitable and welcoming. This particular staff was not very welcoming and when I had questions I was met with some interesting attitudes. All in all, great hotel - just think like every hotel somethings can be improved.
Clean, comfortable and in a great location
Lobby extremely loud
The front staff and manager were extremely accomodating after having a 2 hour tiff with the booking company I used (Get a Room, you were terrible). The room was clean and contemporary which me and my guests enjoyed. For the price, it was reasonable due to the location right next to the commons and for a saturday night in Boston. Wifi was free and they had speakers to hook up an iPad to play music.
Parking was $50 for valet. ~$40 in the surrounding parking lots for overnight.
highly service-oriented staff, modern and luxurious styled rooms, rather 5 than 4 stars for the rooms - you feel comfortable in this hotel
bathroom: open wall to the room, no bath tube in the single-bed rooms
The hotel was very luxurious and modern. Room was extremely clean. Overall great experiance. I would recommend this hotel too others.
The rooms are a bit pricey.
Brand new hotel
Staff are not up to the W standard
I found the overall experience of staying in the W very relaxing and comfortable.
The w never disappoints. I had quite a pleasant and extraordinary stay.
location, comfort, quiet
overnight parking does not have to be this expensive
Immersed in the music, fashion and art galleries of the downtown district, W Boston is a contemporary haven of style and sophistication. Comfort awaits in boutique hotel rooms showcasing signature amenities, custom décor and stunning views of the iconic Theatre District. Enhance your experience in our suites and rooms with slate-finished bathrooms, innovative entertainment technology and custom murals. Savor New England staples and international dishes at The Gallery Restaurant and W Lounge in our hotel. Take in a Broadway show, shop upscale stores and explore an endless array of celebrated Boston, MA, attractions, including Fenway Park and New England Aquarium and Chinatown. Gather in vibrant spaces for meetings and social events. After a day of business or fun, pamper yourself at Bliss®, our award-winning spa. With a state-of-the-art fitness center and broad range of signature services, our Boston hotel is a beacon of modern luxury in a legendary travel destination.
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