柏克塞前布林芬施酒店 - 波士頓 The Boxer

Strange experience

We checked in, headed up to our room, and found a party going on in it. Upon reporting that to the front desk, they were completely confounded. They found another room (supposedly larger than the first) and gave us drink coupons for the inconvenience. No problem. The room was small. 6" between the end of the bed and the desk. But otherwise ok. So we headed down to the bar and ordered two dry martinis a tiny bit dirty. They were out of Stoli so the bartender gave us a premium Stoli. The drinks came back with so much olive brine that they were green. Not drinkable, so we decided to head out for dinner. Upon leaving the coupons we were told that they didn't apply to premium drinks. We suggested paying the difference (for undrinkable cocktails) and the bartender got an attitude and said "just forget it". Finally, upon leaving the next morning, the smallish elevator stopped on the next floor down and the housecleaner got on with her cart, a big garbage bag stuffed with laundry, and a huge gray garbage can on wheels. We were crammed into the back corner of the elevator with our bags. How strange!

The bed was very comfy but the toilet did not flush properly which I reported.

Location

Breakfast

Good location and it was a nice room with all the stated facilities.

Didn't get the type of room I booked, which was a double double (2 double beds), but was given a king with a sofa bed. They couldn't provide the right kind of room but did offer an additional king which was fair enough. Decided to stick with the king with the sofa bed which wasn't ideal, but was fine. In addition, the airline lost my luggage but it turned up the same day on another flight and they advised me it had been despatched to my hotel. Needless to say I kept on asking reception if my case had turned up to which they answered in the negative for 2 days. Then I got the right receptionist who remembered the case coming in two days previously and fished it out of storage. No messages on my room phone and other receptionists didn't know about it or even check storage. Not good.

Friendly staff

I just thought the hotel was really average. The staffs involvement was minimal.